Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Timeline
Generic
Ranga JAYASINGHE

Ranga JAYASINGHE

Head of IT and Delivery
Epping,VIC

Summary

Strategic delivery leader with over 24 years of global experience in the cards and payments industry, specializing in large-scale portfolio migrations, platform transformations, and product launches across Australia, Asia, and Europe. Expert in aligning delivery outcomes with business and regulatory goals, with strong hands-on leadership in program delivery, scheme certification, and transformation.
As Senior Vice President – Fiserv BU, I rapidly elevated the Attra–Fiserv relationship into a trusted global strategic partnership through a strong focus on delivery governance and the uplift of information security awareness and standards. Expanded Attra's footprint from two APAC-based engagements to 24 global engagements entering in to new technology areas and geographies including the US, India, China, Indonesia, the UK, and Vietnam—achieving over 400% revenue growth. Recognized as Best Performer of the Year by the CEO for leading a critical migration and hub launch for State Bank of India, where proactive technical leadership helped avoid a major go-live delay.
Renowned for the ability to simplify complex programs into manageable components, while continuously aligning team capabilities with clients' future-state business needs. Maintain a hands-on leadership style and strong working relationships with development, testing, and support teams—uncovering delivery insights often missed in traditional reporting.
A strong advocate for information security, with a proven track record of safeguarding sensitive cardholder data through strict adherence to InfoSec, network, and physical security protocols across global delivery centers. Promote a top-down culture of security awareness and compliance across the business unit. These high standards enabled Attra to achieve the highest resource utilization during the COVID-19 lockdown period.
Hold an MBA from the University of Melbourne and a Master of Information Technology from Monash University, combining business acumen with deep technical expertise.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
1
1
Language
2
2
Certificates

Work History

Senior IT Consultant

Latitude Financial Services
07.2024 - 03.2025
  • New Cards platform RFP Construct -Worked with Senior IT and Business stake holders to Build the Requirements for the Future cards platform.
  • gh Level Future Business Road Map and aligned Technology Road map support it.
  • Worked with the Senior Architecture Team to build the Future State Architecture view.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Collaborated with cross-functional teams to develop integrated technology strategies that aligned with business goals.
  • Evaluated emerging technologies for potential adoption.

Senior Program Manager

QBE Insurance
01.2022 - 01.2024
  • Endevor Upgrade and Restructure -Reporting to the Head of Technology Transformation, I was responsible for executing the strategy, planning, and management of a program to upgrade the Source Management application from the unsupported version 17 to the latest version 19.
  • Successfully managed the complex upgrade from version 17.01 to version 19, encompassing four major releases.
  • Coordinated a project team spread across multiple time zones to ensure seamless collaboration and efficiency.
  • Achieved a flawless implementation with zero issues during go-live, demonstrating meticulous planning and execution.

Senior Vice President - Fiserv BU

Attra Pty Ltd
01.2019 - 01.2022
  • Company Overview: Attra is a multinational IT solutions and services delivery firm with its focus on banking, finance and payments industry
  • Reporting directly to the CEO, I spearheaded the expansion of the Attra-Fiserv partnership from APAC, transforming it into one of Fiserv's top 5 strategic global vendor partners in the Cards and Payments segment.
  • This partnership has grown to become Attra's largest global client engagement.
  • Over a four-year period, I strategically enhanced Attra's footprint, solidifying its position as a key global vendor for Fiserv.
  • Aligned Attra service offerings with Fiserv's strategic goals and roadmap, capturing 90% of Flex engagements and securing a multi-year contract for Global Flex Product Support.
  • Developed and implemented Flex training program, cross-skilling over 250 VisionPLUS Resources.
  • Improved Attra's Vendor risk rating by addressing ODC non-compliances, achieving full certification from Fiserv Network and Physical security teams.
  • Minimized security incidents through enhanced InfoSec and ODC guidelines awareness via online training and procedural enhancements.
  • Established Governance council to review processes, identify gaps, and drive improvements.
  • Expanded global access to large RFPs and contracts, gaining recognition at a global level.
  • Achieved annual revenue growth of 400%, increasing from USD 3.5 million to 15 million.
  • Increased engagements from 2 to 24, expanding into new technology areas and entering markets in India, China, Indonesia, UK, and Vietnam.
  • Grew Average Monthly billed resource numbers from 50 to 250, surpassing targets consistently.
  • Attra is a multinational IT solutions and services delivery firm with its focus on banking, finance and payments industry

Program Manager - Fiserv India Hub Launch

Attra Pty Ltd
01.2018 - 12.2018
  • Reporting to the Fiserv APAC CIO, I led the execution strategy, planning, and management of a program that included setting up primary and secondary data centres to host Fiserv's India FirstVision processing platform.
  • Additionally, I oversaw the migration of the SBIC Credit Card portfolio from the CSC Clayton Australia Data Centre.
  • I managed a program team of over 200 resources across five countries and was accountable for crafting the high-level design for the lift and shift migration approach from CSC Clayton to the new Fiserv India FirstVision platform.
  • The role requires interaction with a range of internal and external stakeholders, most often managing several moving project parts simultaneously.
  • Developed and maintained the Master Program plan.
  • Designed the high-level solution for the lift and shift migration approach.
  • Formulated the Migration Reconciliation strategy.
  • Presented weekly updates at Steering committee meetings.
  • Developed Deployment Strategy and managed deployment.
  • Established and engaged new offshore development squads/vendors.
  • Managed vendor engagement and relationships.
  • Prepared and managed the Parallel run strategy for the Lift & Shift Migration.
  • Prepared and managed the Dress rehearsal strategy for the Lift & Shift Migration.
  • Developed the Master Implementation plan and go-live strategy.
  • Prepared and presented the FMEA to the Steering committee.

Technical Architect/Project Manager LFS 8.23 Migration LFS

Attra Pty Ltd
01.2017 - 12.2017

PMO Lead /Implementation Manager Programs APAC GE Capital

Attra Pty Ltd
01.2015 - 12.2017

Account Manager GE Australia

Attra Pty Ltd
01.2011 - 12.2015

Education

MBA - Businesses Administration

University of Melbourne
Melbourne
02.2008 - 06.2010

Master of Information Technology - undefined

Monash University

Bachelor of Science - undefined

Edith Cowan University
Perth, Western Australia

Diploma of Information Technology - undefined

Perth Institute of Business & Technology

undefined

Golden Key International Honor Society

Skills

governance frameworks

undefined

Accomplishments

  • Demonstrated expertise in managing and mentoring diverse teams across various scales of operation.
  • Successfully directed small teams with profit and loss responsibilities ranging from $1.5 million to $15 million.
  • Led medium-sized teams overseeing financials between $15 million and $50 million.
  • Effectively guided large teams of over 100 individuals with profit and loss responsibilities reaching up to $100 million.

Awards

Golden Key International Honour Society, 2000

Certification

ITIL

Timeline

Senior IT Consultant

Latitude Financial Services
07.2024 - 03.2025

Senior Program Manager

QBE Insurance
01.2022 - 01.2024

Senior Vice President - Fiserv BU

Attra Pty Ltd
01.2019 - 01.2022

Program Manager - Fiserv India Hub Launch

Attra Pty Ltd
01.2018 - 12.2018

ITIL

01-2017

Technical Architect/Project Manager LFS 8.23 Migration LFS

Attra Pty Ltd
01.2017 - 12.2017

PMO Lead /Implementation Manager Programs APAC GE Capital

Attra Pty Ltd
01.2015 - 12.2017

Account Manager GE Australia

Attra Pty Ltd
01.2011 - 12.2015

MBA - Businesses Administration

University of Melbourne
02.2008 - 06.2010

Master of Information Technology - undefined

Monash University

Bachelor of Science - undefined

Edith Cowan University

Diploma of Information Technology - undefined

Perth Institute of Business & Technology

undefined

Golden Key International Honor Society
Ranga JAYASINGHEHead of IT and Delivery