Strategic delivery leader with over 24 years of global experience in the cards and payments industry, specializing in large-scale portfolio migrations, platform transformations, and product launches across Australia, Asia, and Europe. Expert in aligning delivery outcomes with business and regulatory goals, with strong hands-on leadership in program delivery, scheme certification, and transformation.
As Senior Vice President – Fiserv BU, I rapidly elevated the Attra–Fiserv relationship into a trusted global strategic partnership through a strong focus on delivery governance and the uplift of information security awareness and standards. Expanded Attra's footprint from two APAC-based engagements to 24 global engagements entering in to new technology areas and geographies including the US, India, China, Indonesia, the UK, and Vietnam—achieving over 400% revenue growth. Recognized as Best Performer of the Year by the CEO for leading a critical migration and hub launch for State Bank of India, where proactive technical leadership helped avoid a major go-live delay.
Renowned for the ability to simplify complex programs into manageable components, while continuously aligning team capabilities with clients' future-state business needs. Maintain a hands-on leadership style and strong working relationships with development, testing, and support teams—uncovering delivery insights often missed in traditional reporting.
A strong advocate for information security, with a proven track record of safeguarding sensitive cardholder data through strict adherence to InfoSec, network, and physical security protocols across global delivery centers. Promote a top-down culture of security awareness and compliance across the business unit. These high standards enabled Attra to achieve the highest resource utilization during the COVID-19 lockdown period.
Hold an MBA from the University of Melbourne and a Master of Information Technology from Monash University, combining business acumen with deep technical expertise.
governance frameworks
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