Rangi Skelton
SUNSET,QLD
Summary
Proactive and well-organized Business Support Officer proficient in maintaining business processes and providing comprehensive support. Demonstrates a systematic approach to managing budgets and administrative requirements. Anticipates needs and takes proactive action to ensure deadlines are met and expectations are exceeded.
Overview
2025
2025
years of professional experience
Work History
Business Support Coordinator
Department of Housing, Local Government, Planning and Public Works - QBuild Far West District Office
01.2020 - Current
- Company Overview: (previously Department of Energy and Public Works)
- Provide high level quality support to the Regional Director (RD), North Queensland including:
- Manage and coordinate daily tasks and requests via the RD mailbox
- Communicate and deliver required actions on behalf of the RD when requested by the offices of the Regional Operations Executive Director (ROED), Deputy Director General (DDG) and Assistant Director General (ADG)
- Provide support and assistance to various team within QBuild including but not limited to Executive Strategic, Executive Support and Careers teams with regards to insurance claims, contract cancellations, recruitment
- Collate and monitor various reports and responses when required including seeking necessary endorsements and/or approvals before progressing to final stage(s)
- Request and progress various requests on behalf of NQ Regional Managers when required
- Provide quality administrative support to the North Queensland region, including the Far West District Manager, management team and staff, ensuring processes and procedures are followed and in line with PW/QBuild practices
- Operate effectively as a critical support position to the section contributing to a high standard of service delivery and achievement of business outcomes
- Coordinating and managing a range of administrative support activities including the development of team reporting requirements
Project/Contract Administrator
Department of Housing and Public Works - QBuild Far West District Office
01.2020 - 10.2020
- Provision of project administration support services to the Project team including
- Preparation of Safety Management folders
- QLeave, TPAS entries
- Work Order Management (purchase order adjustments, variations etc)
- Manage trades rotation roster including Country Work Agreements and travel bookings
- Manage cost tracker ensuring all invoices including timesheets are accounted for
- Organising and minuting all project team meetings
- First point of contact for field-staff/trades, project partners & suppliers, accommodation managers with regards to issues
- Maintenance of close liaison with Superintendent's Representative to ensure client satisfaction and a consistently high standard of product and service delivery
Business Support Officer - Reception
Department of Housing and Public Works - QBuild Far West District Office
08.2019 - 01.2020
- Complete front of house duties (phones/mail/couriers) including adhoc admin support
- Meet and greet customers, manage visitor/contractor sign-in register including inductions
- Manage office invoices - matrix and arrange authorisations (Winc, Aus
- Post, Cab Charge, Ergon, QFleet, BP, Caltex etc)
- Create asbestos work orders
- Maintain Plant & Equipment register including device management
- Provide support with Disaster Management preparation
- Provide support to Far West BSO's with workload management
Content Writer
Ministry of Justice - New Zealand
01.2018 - 01.2019
Collections Registry Officer
Ministry of Justice - New Zealand
01.2017 - 01.2018
Maintenance Administrator
01.2016 - 01.2017
Quality Assurance - Coordinator/Auditor
Housing New Zealand Corporation
01.2005 - 01.2016
- Coordinate teams reporting and work management activities, and effectively manage general administrative functions as required
- Acting as a professional and an enthusiastic leader contributing to QBuilds' culture and motivating staff to exceed expectations
- Ability to interpret and apply departmental policies and procedures and identify, develop, and implement changes where required
- Promoting a safe and equitable work environment, ensuring that all staff understand and comply with equity, anti-discrimination and workplace health and safety requirements
Skills
- Effective communicator - I have a demonstrated ability to be an effective communicator in the workplace Being able to communicate across all levels to build strong & effective relationships with stakeholders, customers and team members at all levels is key to ensuring KPI's met and encourages the development of high performing, high achieving teams and individuals
- Attention to detail - I have experience working in roles that require a high level of attention to detail to ensure that the organisation can meet obligations and exceed KPIs I have extensive knowledge of administration processes and procedures, coupled with completing multiple tasks under everchanging deadlines I am well experienced with ensuring consistency, quality, and continuous improvement of business operations, which includes end to end processing and sound decision-making skills
- Leadership skills - I have established my leadership skills in previous employment roles within the New Zealand Government and within my current role held with QBuild With an eye for detail, and a strong culture for safe work practices, has allowed me to effectively manage, supervise and coordinate staff and materials when value for money is paramount I am a dedicated employee who aspires to contribute to an organisation's values as both a team member and a team leader
References
- Andrew, Thorogood, Regional Director NQ, andrew.thorogood@epw.qld.gov.au, 0472 709 446
- Christine, Carr, Business Manager, Christine.carr@epw.qld.gov.au, 0474 908 283, QBuild Northern Region
- Jamie, Davidson, A/Senior Superintendent's Representative, Jamie.davidson@epw.qld.gov.au, 0428 741 166
Timeline
Business Support Coordinator
Department of Housing, Local Government, Planning and Public Works - QBuild Far West District Office
01.2020 - Current
Project/Contract Administrator
Department of Housing and Public Works - QBuild Far West District Office
01.2020 - 10.2020
Business Support Officer - Reception
Department of Housing and Public Works - QBuild Far West District Office
08.2019 - 01.2020
Content Writer
Ministry of Justice - New Zealand
01.2018 - 01.2019
Collections Registry Officer
Ministry of Justice - New Zealand
01.2017 - 01.2018
Maintenance Administrator
01.2016 - 01.2017
Quality Assurance - Coordinator/Auditor
Housing New Zealand Corporation
01.2005 - 01.2016
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