Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rani Wilson

33 Boronia Ave, Windang.,NSW

Summary

To work within a dynamic, creative and professional organisation, in business areas such as Marketing, Event Planning and Human Resources.

Overview

4
4
years of professional experience

Work History

Assistant Care Employee

Warrigal Care
07.2023 - Current
  • Providing personal care assistance for Aged Care residents, as well as supporting socialisation and activity engagement.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Successfully completed educational training modules for NDIS, Infection control, Bullying Harassment Discrimination policy, Serious Incident and Response Scheme, EEO, WHS policy, Data Breach Response policy, Privacy and Disclosure of Information Policy, Covid 19 procedure and Dementia training.

Barista/Cafe All Rounder

Sea Swell Cafe/ Warilla Beach Cafe
01.2022 - 08.2023
  • Trained new staff in front-of-house procedures and stepped in as supervisor regularly.
  • Maintained regular and consistent attendance and punctuality.
  • Developed strong cooperative relationships with coworkers and managers.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Enhanced social media presence with engaging content on coffee culture, attracting new customers.
  • Cultivated positive and inviting cafe atmosphere, encouraging repeat business and word-of-mouth referrals.

Administrative Assistant (Work Experience)

Edmiston Jones Architecture Firm
09.2022 - 09.2022
  • Answered phone system, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of information
  • Delivered excellent customer service through prompt responses to client inquiries
  • Ensured accurate record-keeping with diligent data entry

Supervisor

Soul Origin
01.2021 - 01.2022
  • Followed food safety procedures outlined in company policies and health and sanitation regulations
  • Mentored junior staff members in their career development, sharing knowledge from experience
  • Completed various Work Health and Safety training modules
  • Completed store opening and closing procedures and balanced tills.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

Year 12 Student -

Wollongong High School of The Performing Arts
Fairy Meadow, NSW

Mandoratory Training Modules
Warrigal Care

Nationally Recognised Barista Course
CBD College - Haymarket

Skills

  • Collaborative Skills
  • Customer Service
  • Excellent Communication
  • Organization and Time Management
  • Goal-setting and Planning

Accomplishments

    Academic Excellence Awards 2024

  • English
  • Drama
  • PDHPE
  • Business Studies
  • Mathematics
  • Academic Excellence Awards 2023

  • Earth & Environmental Science
  • PDHPE
  • English
  • Drama
  • Business Studies
  • Diligence & Commitment

  • Mathematics Standard
  • WHSPA Gold Award 2023

    WHSPA Gold Award 2022

Timeline

Assistant Care Employee

Warrigal Care
07.2023 - Current

Administrative Assistant (Work Experience)

Edmiston Jones Architecture Firm
09.2022 - 09.2022

Barista/Cafe All Rounder

Sea Swell Cafe/ Warilla Beach Cafe
01.2022 - 08.2023

Supervisor

Soul Origin
01.2021 - 01.2022

Year 12 Student -

Wollongong High School of The Performing Arts

Mandoratory Training Modules

Nationally Recognised Barista Course
Rani Wilson