Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Ranil Perera

Derrimut,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director/Manager of Operations

Perfect Facility Management
01.2020 - 07.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.

Cook

Windsor Catering Services Pty Ltd
09.2005 - 01.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Maintained food safety and sanitation standards.

Junior Executive Officer (Credit Administration)

Commercial Bank Of Ceylon Limited
10.2003 - 10.2005
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Managing a diversified portfolio of 175 relationships with different degrees of complexity and cater for their specific needs.
  • Interviewing potential customers and analyzing the viability of credit proposals.
  • Periodical review of existing business facilities of clients, address any non-compliance, credit-monitoring issues if identified.
  • Performing general maintenance of client’s files, attending to clients enquiries as and when required.
  • Providing administrative support for effective functioning of the bank.
  • Assisting the manager in formulating branch plans especially in the credit department.
  • Achieving and exceeding lending/advance budget targets consistently.
  • Often used as a point of reference by junior colleagues concerning Policy & Procedure issues in all aspects of commercial and personal lending.
  • Assisting junior colleagues in implementing well balanced, informative weekly staff training program in order to improve product knowledge, address any variations in policy and procedure guidelines etc.

Junior Executive Assistant (Credit Administration)

Commercial Bank Of Ceylon Ltd
04.2003 - 10.2003
  • Assisting credit officer in assessing credit proposals.
  • Maintaining of credit files and assisting credit officer for periodical review of credit files.
  • Preparation of credit proposals for necessary approval.
  • Assisting credit officer with enthusiasm to improve knowledge of lending products and procedures.
  • Assisting credit officer to devise and implement sales drives, competitions etc. to improve staff morale

Customer Service Officer/Teller

Commercial Bank Of Ceylon Ltd
10.1998 - 04.2003
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Responded to customer calls and emails to answer questions about products and services.
  • Communicated with clients regarding account services, statements, and balances.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Provided primary customer support to internal and external customers.
  • Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.

Skills

  • Self-driven and self-reliant Ability to generate new ideas and find better methods to solve problems and complete tasks
  • Able to anticipate problems and develop effective solutions
  • Strong willingness to assist colleagues contributes to team performance and enhances team morale
  • Able to readily identify and act upon sales opportunities while displaying sensitivity to customer’s carrying needs
  • Well developed time management skills, and ability to prioritize duties and responsibilities

Certification

  • Diploma of Finance and Mortgage Broking
  • Certificate 4 in commercial Cookery
  • Intermediate Examination – The Institute of Bankers of Sri Lanka
  • General Certificate of Education Advanced Level (This is equivalent to VCE)

Languages

English
Full Professional
Sinhalese
Native or Bilingual

Timeline

Director/Manager of Operations

Perfect Facility Management
01.2020 - 07.2023

Cook

Windsor Catering Services Pty Ltd
09.2005 - 01.2020

Junior Executive Officer (Credit Administration)

Commercial Bank Of Ceylon Limited
10.2003 - 10.2005

Junior Executive Assistant (Credit Administration)

Commercial Bank Of Ceylon Ltd
04.2003 - 10.2003

Customer Service Officer/Teller

Commercial Bank Of Ceylon Ltd
10.1998 - 04.2003
  • Diploma of Finance and Mortgage Broking
  • Certificate 4 in commercial Cookery
  • Intermediate Examination – The Institute of Bankers of Sri Lanka
  • General Certificate of Education Advanced Level (This is equivalent to VCE)

Similar Profiles

CREATE PROFILE
Ranil Perera