Ranim Chaar
Bankstown,NSW
Summary
Dedicated and organized Operations Manager with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations, and increase productivity. Decisive and resourceful team builder versed in Hospitality management, customer service, and Security operations. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
19
19
years of professional experience
Work History
Operations Manager
De Security Solutions
01.2014 - Current
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Enforced federal, state, local and company rules for safety and operations.
- Hired and onboarded team members to meet immediate and expected demand.
Events Team Coordinator
Lalouna Lounge
02.2011 - 11.2013
- Produced contracts and invoices for events and monitored fee collection.
- Arranged security, printing, and supply vendors to meet the unique requirements of each event.
- Recruited volunteers to assist with the setup and breakdown of events as well as staffing of booths or tables at the event site.
- Managed safe and smooth food delivery at banquets, conferences, and social events.
Room Service Server
Westin Hotel
03.2006 - 07.2007
- Ensured compliance with health department regulations regarding proper storage temperatures of food items.
- Assisted with setting up banquet tables according to event specifications while adhering to safety protocols.
- Managed accurate cash handling procedures when taking payment for orders or processing refunds.
- Took telephone orders, billed items to rooms and communicated orders to kitchen.
Food and Beverage Attendant
Novotel Hotel
03.2005 - 09.2006
- Greeted guests with friendliness and professionalism.
- Resolve guest complaints to maintain complete customer satisfaction.
- Ensure that all food items are properly labeled and stored according to safety regulations.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
Undergraduate Certificate - Cyber Security
University Of Western Sydney
07-2023
Bachelor of Business -
Lebanese American University
Lebanon06-2010
Certificate 3 - Commercial Cookery
Sydney International College Of Business
05-2007
Diploma - Hospitality Management
Alpha Beta College
07-2006
Skills
- Customer Service
- Business Development
- Organizational Management
- Health and Safety Compliance
Languages
Arabic
Professional
English
Professional
Timeline
Operations Manager
De Security Solutions
01.2014 - Current
Events Team Coordinator
Lalouna Lounge
02.2011 - 11.2013
Room Service Server
Westin Hotel
03.2006 - 07.2007
Food and Beverage Attendant
Novotel Hotel
03.2005 - 09.2006
Undergraduate Certificate - Cyber Security
University Of Western Sydney
Bachelor of Business -
Lebanese American University
Certificate 3 - Commercial Cookery
Sydney International College Of Business
Diploma - Hospitality Management
Alpha Beta College
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