Summary
Work History
Education
Skills
References
Timeline
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Ranjan Sapkota

Hobart,Tasmania

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Flexible Pizza Chef with keen eye on food safety and proper usage of kitchen equipment. Trained in making pizzas at quick pace while keeping quality at forefront.

First-class Pizza Maker with experience preparing dough by hand, operating cooking equipment and plating fresh pizza and other specialties. Enthusiastic team player with outstanding dexterity to create exceptional handmade items. Successful at remaining upbeat and meeting quick turnarounds while working in tight, hot kitchen areas.

Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude.

Supportive Kitchen Hand brings skills in vegetables, sauces and marinades. Team player willing to pitch in and enthusiastically help others with tasks. Offers stamina, flexible schedule and cross-training in different kitchen roles.

Work History

Food Server

Zouki Westmead
Westmead, NSW
02.2019 - 07.2022
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cultivated warm relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Assistant Manager

Manoosh Pizzeria
Marrickville, NSW
11.2018 - 07.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Developed strategy to increase sales and drive profits.

Pizza Chef

Rocketboy Pizza
Newtown, NSW
03.2018 - 11.2018
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Coached new workers on store policies, pizza making and dough preparation.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
  • Communicated with management on food inventory stock to request order placement.

Kitchen Hand

Little Breads Cafe
Hurstville, NSW
03.2018 - 12.2018
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Lifted and carried heavy materials.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Education

Bachelors In Information Technology - Information Technology

Kent Institute Australia
Sydney
07.2020 - 07.2022

Advanced Diploma - Information Technology

Australian College of Business Intelligence
Sydney
03.2019 - 03.2020

Skills

Food spoilage prevention

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References

On request.

Timeline

Bachelors In Information Technology - Information Technology

Kent Institute Australia
07.2020 - 07.2022

Advanced Diploma - Information Technology

Australian College of Business Intelligence
03.2019 - 03.2020

Food Server

Zouki Westmead
02.2019 - 07.2022

Assistant Manager

Manoosh Pizzeria
11.2018 - 07.2022

Pizza Chef

Rocketboy Pizza
03.2018 - 11.2018

Kitchen Hand

Little Breads Cafe
03.2018 - 12.2018
Ranjan Sapkota