Ranjana Danny Gollner

Application Certification & Deployment: Certified applications through integration and UAT testing, monitored bugs, tested fixes, and supported packagers throughout the entire application life cycle.

Pre-Implementation Testing: Completed testing for new system modifications to assess potential impacts and documented procedures for developers and future testing use.

Issue Reporting & Documentation: Collected data on integration issues and vulnerabilities, reported findings, recommended improvements, and documented testing procedures for packagers.

Functional, Compatibility, & Usability Testing: Tested the functionality and compatibility of new versions or updates compared to existing applications, and completed in-depth usability testing on iOS mobile devices.

ISRP Compliance: Conducted the Information Security Review Process (ISRP) to ensure compliance and address security requirements.

Test Case Management: Created and maintained efficient test plans, cases, and handoff documents. Integrated delivery requirements into testing schedules and kept scripts updated with current end-user needs.

Performance & Usability Recommendations: Recommended changes and corrections to packagers for optimal software performance and usability, collaborating with vendors to implement improvements.

Scrum Master & Team Management: As Scrum Master, handled my team and operated under Agile and Scrum frameworks to complete releases and manage well-organized sprints.

Leadership Support: Promoted a high-quality work environment by emphasizing communication, collaboration, integration, and teamwork.

Build Automation: Developed PowerShell scripts to automate repetitive tasks, improving efficiency and reducing manual effort.

• Application Certification & Deployment: Certified Windows applications through integration and UAT testing, managed bug fixes, and supported packagers throughout the application life cycle.
• Pre-Implementation Testing: Tested new system modifications on Windows, assessed impacts, and documented procedures for future use.
• Issue Reporting & Documentation: Collected and reported data on integration issues and vulnerabilities, recommended improvements, and documented testing procedures.
• Functional, Compatibility, & Usability Testing: Tested new versions and updates for functionality and compatibility, and performed usability testing on Windows and iOS.
• ISRP Compliance: Managed the Information Security Review Process to ensure Windows security compliance.
• Test Case Management: Created and updated test plans and cases, integrated delivery requirements, and kept testing scripts current.
• Performance & Usability Recommendations: Suggested improvements for Windows software performance and usability, working with vendors to implement changes.
• Request Management: Handled PB and INC requests, ensuring quick resolution.
• Leadership Support: Promoted a high-quality work environment with a focus on communication, collaboration, and teamwork.
• Excel Automation: Used Excel automation to improve data management and reporting efficiency.

• Managed and troubleshot abend (abnormal end) jobs within a UNIX environment, ensuring seamless batch operations and minimizing downtime
• Designed and implemented shell scripts to automate repetitive tasks such as server status checks and log file corrections, leading to significant time savings and process improvements
• Utilized UNIX-based tools to monitor and maintain Teradata servers, leveraging BTEQ queries to optimize batch process efficiency and reliability
• Collaborated with team members to share knowledge and best practices, fostering skill development in new technologies and enhancing overall team capabilities.