Ranjana Ranabhat
Oak Park,VIC
Summary
As an accomplished hospitality professional with a Bachelor's degree in Tourism and Hotel Management from Nepal Tourism and Hotel Management College and currently pursuing a Master's in International Hospitality Management from Torrens University, I bring a wealth of experience and skills to any hospitality-related role. With practical training and work experience in food production, front office, housekeeping, and food and beverage department, I am adept at providing exceptional service to guests while ensuring the efficient operation of hotel and resort establishments. I have a proven track record of achieving results and exceeding expectations, and I am seeking an opportunity to apply my skills and knowledge in a dynamic hospitality environment that promotes growth, development, and innovation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Assistant
Craigcare
04.2023 - Current
- Learned other teammates' work tasks to train as backup.
- Collaborated with chefs on special event planning and execution by contributing ideas for menus suited specific themes or dietary needs.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Monitored food preparation and offered feedback on portion size and presentation.
Assistant Housekeeping Supervisor
Hotel Sublime
- Supervised a team of housekeeping staff and ensured that rooms were cleaned to the highest standards
- Managed inventory of cleaning supplies and equipment
- Assisted in training new hires and conducted performance evaluations of current staff
Intern
Shangrila Village Resort
- Worked in both the food production and front office departments, gaining experience in both areas
- Assisted with food preparation and presentation
- Handled guest inquiries and reservations
- Achievement: Received recognition for providing exceptional customer service to guests
Education
Master's in International Hospitality Management -
Torrens University
Melbourne, VICBachelor in Tourism And Hotel Management - Hotel Management
Nepal Tourism And Hotel Management College
Nepal05.2019
Skills
- Customer Service
- Strong communication and interpersonal skills
- Ability to work effectively in a team
- Detail-oriented and able to multitask
- Proficient in Microsoft Office and hotel management software
- Knowledge of food safety and sanitation regulations
Certification
- Food Safety Certification
- Police Check
- RSA Certificate.
References
- Nisha KC
0416022566
- Ishan Gurung
0422143704
Timeline
Food Service Assistant
Craigcare
04.2023 - Current
Assistant Housekeeping Supervisor
Hotel Sublime
Intern
Shangrila Village Resort
Master's in International Hospitality Management -
Torrens University
Bachelor in Tourism And Hotel Management - Hotel Management
Nepal Tourism And Hotel Management College
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