Summary
Overview
Work History
Education
Skills
Languages
Key Skills Summary
Visa
Attributes
References
Timeline
Generic

Ranjeeta Ranjeeta

Hobart,TAS

Summary

As a dedicated and results-oriented professional, my objective is to leverage my expertise as Assistant Manager to drive strategic growth and foster long-term partnerships for your company. I am committed to enhancing client satisfaction, maximizing retention, and achieving revenue targets. I strive to utilize my strong interpersonal skills, proactive approach, and keen understanding of client needs to effectively anticipate and address client concerns while identifying opportunities for mutual growth and success. By leveraging my passion for client advocacy and my ability to collaborate cross-functionally, I aim to contribute to the continued success and expansion of your company in the dynamic marketplace. With a passion for exceeding customer expectations and a focus on building long-term relationships, I am determined to provide unparalleled service experiences that enhance customer loyalty and drive revenue growth. As a strategic thinker and results-driven professional, I am eager to take on new challenges and make a meaningful impact in a senior Assistant leadership role within the automotive industry.

Overview

11
11
years of professional experience

Work History

Senior Finance Officer

OnTrack Tasmania
05.2023 - Current
  • Provide strategic financial leadership and guidance to the organisation
  • Oversee financial operations
  • Budget and forecasting
  • Manage participant budgets
  • Analyse financial risk and Prepare financial reports
  • Ensure compliance with ATO regulation and NDIS safeguards
  • Participate in financial planning and risk management
  • Support decision-making processes
  • Monitor financial performance
  • Managing incoming calls, scheduling customer appointments, and accurately recording messages
  • Cultivating and nurturing customer satisfaction through attentive service and effective communication
  • Addressing and resolving customer inquiries and concerns promptly and professionally
  • Supporting workshop operations by assisting with coordination and control of appointments and service schedules
  • Handling invoicing tasks and ensuring proper management of invoices from suppliers
  • Performing various administrative duties to maintain smooth office operations and support overall efficiency
  • Identify areas for continuous improvement
  • Implement financial strategies to drive growth and profitability
  • Provide training to all members within the company
  • Meeting minutes and creating agendas
  • Ability to analyse risk
  • Excellence within IT systems (Word, Excel, CIMS, Business Central)
  • Ability to work closely with internal and external stakeholders (Deloitte, Plan Managers etc.)
  • Deal with Plan Managers and follow up debt collection.

Finance Officer

OnTrack Tasmania
01.2023 - 04.2023
  • Bookkeeping
  • Bank Reconciliation (Ongoing)
  • Claiming Funding of NDIS Participants'
  • Payment Follow-up (ongoing)
  • Invoices (ongoing)
  • Payroll Duties
  • Onboarding of NDIS Participants Information
  • Onboarding of New staff
  • Other Duties on Weekend
  • Kilometre allowances – Checking of staff roster, participant KMs allowances and claim through progress notes
  • Roster integration
  • CIMS report on participant linkage, connection between BC and CIMS for participants and roster linkage with NAV Code
  • Cross checking of Staff shifts clashes and if required needs to be amended.

Rostering Officer

OnTrack Tasmania
07.2022 - 01.2023
  • In conjunction with the Program Manager - Rostering and Rostering Team Leader, action rostering functions
  • In conjunction with the Program Manager – Rostering and Rostering Team Leader, ensure that shifts are filled in a timely manner and in such a way as to ensure minimum disruption to clients and ensure maximum cost effectiveness to the organisation
  • Ensure hours worked by employees are monitored to ensure employees are working within industrial relation obligations
  • Coordinate the rostering of new employees regarding induction and buddy shifts in accordance with Policy and direction given
  • Maintain accurate and timely documentation
  • Build, generate and run reports as requested
  • Provide exemplary customer service in relation to all OnTrack Tasmania Staff and Participants as required including via phone, email, Pathway responses or in person
  • Maintain accurate and current soft copy documentation
  • Use software relevant to rostering duties and written communication
  • Participate in a rotating On Call roster.

Support Worker

OnTrack Tasmania
12.2021 - 06.2022
  • Assisting patients with their personal care needs such as showering, toileting, shaving, oral hygiene, dressing and eating
  • Assisting patients with their mobility and communication needs
  • Use Manual Handling equipment for Transfer
  • Vital observation and Nursing Plan, Urinalysis
  • Provide quality of life
  • Following therapy plans such as interventions to assist those with dementia and behavioural problems
  • Observing and reporting changes in patients' condition
  • Assisting with rehabilitation exercises, basic treatment and delivering medications
  • Assisting nursing staff with routine technical support functions including setting up for procedures, cleaning equipment and completing basic documentation
  • Maintaining accurate and detailed patient records.

Housekeeping Supervisor

Adina Central apartment
01.2013 - 01.2020
  • Supervise and train housekeeping staff, including room attendants, cleaners, and laundry personnel, to ensure high standards of cleanliness and service quality
  • Assign duties, inspect work, and provide feedback to ensure adherence to established standards and procedures
  • Coordinate housekeeping operations with other departments, such as front office and maintenance, to ensure seamless guest experiences and timely resolution of issues
  • Monitor inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department to ensure adequate stock levels while minimizing waste and costs
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and compliance with health and safety regulations
  • Respond promptly to guest requests, complaints, and inquiries regarding housekeeping services, and take appropriate action to address concerns and ensure guest satisfaction
  • Assist in the preparation of housekeeping budgets, forecast staffing requirements, and monitor expenses to ensure budgetary targets are met
  • Implement and enforce company policies and procedures related to housekeeping, including safety protocols, sanitation standards, and quality assurance measures
  • Maintain records of housekeeping activities, including room occupancy, cleaning schedules, maintenance requests, and staff performance evaluations
  • Foster a positive work environment by promoting teamwork, communication and continuous improvement among housekeeping staff.

Education

Master of Professional Accounting -

University Of Tasmania
12.2022

MBA - Masters of Professional Accounting

University of Tasmania
Hobart, TAS
11.2022

Certificate III in Individual Support/ Ageing -

Nursing Training Academy(Sydney)
04.2020

Skills

  • Foreign Exchange Management
  • Bank Reconciliation
  • Accounts receivable management
  • Cash Flow Management
  • Credit analysis
  • Payroll Administration
  • Working capital management
  • Fixed Asset Management
  • Internal Controls
  • Tax Compliance
  • Stakeholder Communication
  • Investment Analysis
  • Cost accounting
  • Revenue Recognition
  • Fundraising strategy
  • Variance Analysis
  • Financial Projections
  • Debt management
  • Economic Analysis
  • Financial Software Proficiency
  • Mergers and Acquisitions
  • Financial Policy Development
  • Project finance
  • Grant Management
  • International Finance
  • Financial Training
  • Nonprofit Finance
  • Audit Coordination
  • Accounting principles understanding

Languages

Hindi
Punjabi
Urdu
English

Key Skills Summary

  • Advanced working knowledge of Business Central, Xero.
  • Proficiency in preparing accurate and timely financial reports in compliance with relevant accounting standards and regulations.
  • Budgeting and Forecasting: Experience in developing and monitoring budgets, forecasting financial performance, and providing insights to support decision-making.
  • Assisting other staff and providing training.
  • Understanding of taxation laws and regulations relevant to local government entities, including property tax, payroll tax, and GST.
  • Assisting clients with everyday needs and problems, both physical and emotional
  • Excellent skills to understand client behaviours.
  • Excellent computer skills including Excel, Word, and PowerPoint
  • Excellent written and verbal communication skills demonstrated by working as rostering officer and when interacting with participants from different cultural backgrounds and disabilities.
  • Handling customer inquiries related to funding and invoices and Staff for Payroll.
  • Strong Attention to detail and Analytical skills
  • Knowledge of First aid and CPR & Assistant with medication learned in a first aid course.
  • Regulatory Compliance: Understanding of relevant accounting standards, tax regulations, and government reporting requirements applicable to higher education institutions.
  • Team Leadership: Experience in supervising and mentoring finance staff, fostering a collaborative work environment, and promoting professional development within the finance team.

Visa

Permanent Residence

Attributes

  • Communication Skills: Proficient communication skills developed when interacting with people of different nationalities while working as a Makeup artist and Tattoo artist
  • Time Management Skills: Experienced in working within tight deadlines to meet targets related to hotel job as a Room attendant either as a Makeup artist and tattoo artist
  • Team Focus Skills: Demonstrated the ability to remain focused while working on a team for Major councils’ events and festival and community events.
  • Patience: Developed & Focus on patience while dealing with rude and fussy clients while working as a Room attendant and Artist

References

  • Senior Finance Officer, Gaurav Kumar, 0451765786, gaurav@ontracktasmania.com.au
  • Senior Team development Officer, Nosheen Shafique, 0452503735, nosheen@ontracktasmania.com.au
  • Participant intake engagement officer, Baljit Kaur, 0426646800, baljit@ontracktasmania.com.au

Timeline

Senior Finance Officer

OnTrack Tasmania
05.2023 - Current

Finance Officer

OnTrack Tasmania
01.2023 - 04.2023

Rostering Officer

OnTrack Tasmania
07.2022 - 01.2023

Support Worker

OnTrack Tasmania
12.2021 - 06.2022

Housekeeping Supervisor

Adina Central apartment
01.2013 - 01.2020

Master of Professional Accounting -

University Of Tasmania

MBA - Masters of Professional Accounting

University of Tasmania

Certificate III in Individual Support/ Ageing -

Nursing Training Academy(Sydney)
Ranjeeta Ranjeeta