Ranjini Vasanthan
Melbourne
Summary
I am a motivated Solicitor that is wanting to transition into a sales role. I have a proven track record of exceptional customer service and strategic sales skills. Experienced in building strong client relationships, resolving customer inquiries, and driving sales through effective communication and product knowledge. I bring a unique blend of interpersonal skills, problem solving problem-solving abilities with a strong attention to detail.
Overview
9
9
years of professional experience
1
1
Language
Work History
Law Clerk/Solicitor
Velocity Legal
07.2024 - Current
- I play a pivotal role in client acquisition by managing web-based inquiries and converting potential leads into committed clients. This involves demonstrating the value of our legal services through targeted communication and personalised solutions.
- I manage client expectations through transparent and proactive communication. This includes clearly outlining legal deadlines, potential risks, and anticipated outcomes. I consistently keep clients informed about task progress by providing regular, detailed updates on their legal matters. This approach fosters trust and reinforces reliability.
Solicitor
Quigg Partners
04.2023 - 07.2024
- Assisted Associates in managing client expectations and experience while selling our legal services
- Advised international clients on complex employment law matters
- Engaged in negotiations and settlement discussions on behalf of clients
Employment Relations Adviser
Employsure
01.2022 - 04.2023
- Served as the primary point of contact for employers seeking employment relations advice
- I would manage 10 to 15 clients daily and ensure that they are satisfied by our services while managing clients expectations
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times
Office Assistant
James and Wells
12.2020 - 01.2021
- I worked closely with the litigation team to manage workflow and help collect and
organise evidence for major hearings
Immigration Assistant
The Regions Immigration Law and Recruitment
03.2020 - 11.2020
- I assisted lawyers with a variety of visa applications and PPI matters
Law Clerk
Davidson Twaddle Isaac Lawyers
04.2019 - 07.2019
- I assist the legal team with conducting legal research and drafting legal documents to support case preparation
Hospitality Customer Service
Dough Bros
12.2016 - 12.2018
- I used sales techniques to increase average transaction value, consistently recommending complementary menu items like drinks and desserts.
- Applied problem-solving skills to resolve customer complaints
- Developed strong interpersonal skills by engaging with diverse customer base.
- Cultivated customer loyalty through warm genuine and professional interactions
Retail Sales Assistant
Service Denim
07.2015 - 08.2016
- Demonstrated strong sales skills by implementing cross-selling and upselling strategies to drive revenue
- Provided prompt and polite customer support both in-person and via telephone
- Developed visual merchandising skills by organising store displays to enhance product appeal
- Managed cash register operations, ensuring accuracy in financial transactions
Education
Bachelor of Law -
University of Waikato
03-2019
Skills
Strategic sales techniques
Client relationship management
Risk assessment and mitigation
Cross-selling and upselling
Complex problem-solving
Detailed communication
Conflict resolution
Adaptable communication style
Bilingual communication
Accomplishments
- First place at the Waikato University Environmental Law Debate in 2018
- High School Prefect/ Senior Leader- Cultural Captain Participated as a singer for Break The Silence
- Volunteer at community law wellington
Timeline
Law Clerk/Solicitor
Velocity Legal
07.2024 - Current
Solicitor
Quigg Partners
04.2023 - 07.2024
Employment Relations Adviser
Employsure
01.2022 - 04.2023
Office Assistant
James and Wells
12.2020 - 01.2021
Immigration Assistant
The Regions Immigration Law and Recruitment
03.2020 - 11.2020
Law Clerk
Davidson Twaddle Isaac Lawyers
04.2019 - 07.2019
Hospitality Customer Service
Dough Bros
12.2016 - 12.2018
Retail Sales Assistant
Service Denim
07.2015 - 08.2016
Bachelor of Law -
University of Waikato
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