Ranjit Adhikari
Lidcombe,NSW
Summary
Motivated and results-driven business development professional with over 3 years of experience in sales, customer service, and education consultancy. Proven ability to generate leads, build client relationships, and support revenue growth through tailored service solutions. Experienced in both B2C and B2B environments, with strong communication, negotiation, and client management skills. Currently seeking a business development manager role where I can drive growth, build partnerships, and contribute to business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior Business Development Manager
Oasis Education Australia
03.2023 - Current
- Advised prospective students and matched them with suitable courses and institutions.
- Generated leads through online inquiries and walk-ins, increasing student applications.
- Built strong relationships with education providers and internal teams to ensure smooth enrolments.
- Managed client communication through email, phone, and in-person meetings.
- Assisted in marketing campaigns and reported on enrolment trends and conversion performance.
IT Technical Support Specialist
Tech Skills Institute
Sydney
01.2022 - 02.2023
- Provided technical support to internal staff and external clients.
- Resolved system and network issues efficiently while maintaining service standards.
- Managed user onboarding and IT troubleshooting, contributing to improved productivity.
- Communicated technical information in a clear, client-friendly manner.
- Collaborated with IT teams to implement system upgrades and enhancements.
Sales Representative
Beacon Lighting
03.2019 - 02.2022
- Developed strong relationships with clients to understand their needs and preferences.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Processed orders and managed product returns, upselling where possible.
- Maintained store displays, updated stock levels, and assisted with promotions.
- Worked closely with the sales team to achieve daily and monthly targets.
- Delivered a consistent and professional customer experience across channels.
Education
Advanced Diploma in Management -
Tech Skills Institute
SydneyHigh School Diploma -
Satyawati High School
Skills
- Client Relationship Management
- Lead Generation & Conversion
- Consultative Sales & Customer Service
- CRM Tools
- Market Research & Competitor Analysis
- Problem Solving
- Objection Handling
- Microsoft Office
- Team Collaboration
- Market research
- Negotiation skills
Certification
- Microsoft Azure Fundamentals (AZ-900)
- Introduction to Business Analysis (Udemy—In Progress)
- Power BI and SQL for beginners (self-study))
- Introduction to Sales Strategy (in progress – Coursera)
- CRM basics and sales funnels (self-study)
- Negotiation skills for sales professionals
References
Available upon request
Languages
- English, Full Professional Proficiency
- Nepali, Native
Timeline
Junior Business Development Manager
Oasis Education Australia
03.2023 - Current
IT Technical Support Specialist
Tech Skills Institute
01.2022 - 02.2023
Sales Representative
Beacon Lighting
03.2019 - 02.2022
Advanced Diploma in Management -
Tech Skills Institute
High School Diploma -
Satyawati High School
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