Ranjit Kaur
Sales & Customer Service Assistant
4/7 Bowden Ct, Nerang,QLD
Summary
Great customer service, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
J & N Pegasus Store
Gold Coast, QLD
06.2019 - 01.2022
- Assisted customers with prompt and polite support in-person.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Coordinated logistics and catering for meetings and sales events.
- Fielded customer questions to share information about products, availability and pricing.
- Established rapport with customers using active listening and interpersonal skills.
- Maintained records related to sales, returns and inventory availability.
- Helped customers locate products and checked store system for merchandise at other sites.
- Input credit and debit card payments in POS system to complete purchases.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Gathered and prepared sales materials in preparation for sales meetings.
Education
Master of Science - Public Administration And Services
Griffith University
Gold Coast, QLD 03.2019 - 12.2020
Skills
- Product and service sales
Timeline
Sales Assistant
J & N Pegasus Store
06.2019 - 01.2022
Master of Science - Public Administration And Services
Griffith University
03.2019 - 12.2020
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