Ranjit Kaur
Sandy Bay,TAS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Micheal Chang's Food Market
11.2020 - 06.2023
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed store organization, maintenance, and purchasing functions.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Lifestyle Assistant as a Student
John Woodward Residential Aged Care
07.2022 - 08.2022
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Facilitated group sessions and learning discussions to further objectives.
- Helped clients to maintain independence and quality of life.
- Assisted clients with physical therapy exercises.
- Participated in team meetings and staff training sessions.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Documented behaviors, treatments and non-compliance issues.
- Provided emotional support and companionship to clients.
- Developed and implemented activities to improve clients' quality of life.
- Monitored and reported any changes in clients' physical and mental health.
- Encouraged clients to take part in activities tailored to individual needs.
- Entrusted to handle confidential and sensitive situations in professional matter.
Lifestyle Assistant (Student)
Summit Care
01.2022 - 03.2022
- Facilitated group sessions and learning discussions to further objectives.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Documented behaviors, treatments and non-compliance issues.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients to maintain independence and quality of life.
- Monitored and reported any changes in clients' physical and mental health.
- Participated in team meetings and staff training sessions.
- Assisted clients with physical therapy exercises.
- Encouraged clients to take part in activities tailored to individual needs.
Retail Supervisor
Micheal Chang's Food Market
10.2019 - 11.2020
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Entered and priced inventory to assist with efficient restocking.
- Followed HACCP safety guidelines for correctly receiving and distributing foods.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained newly hired sales team in upselling techniques.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Education
Certificate IV - Kitchen Management
Brighton College
Hobart, Australia07.2024
Graduate Diploma - Early Childhood Education
Victoria University
Melbourne, VIC04.2024
Bachelor of Science - Therapeutic Recreation
Western Sydney University
Sydney, NSW10.2022
HLTAID0011 Provide First Aid
Australian Training Institute
Campbelltown, Australia03.2021
Skills
- Information Confidentiality
- Product Knowledge
- Problem-Solving
- Household Management
- Social Work Processes
- Upselling and Cross-Selling
- Calendar Management
- Excellent Communication
- Activity Planning
- Program Support
- Life Management
- Client Assistance
- Community Resources
- Client Records Management
Additional Information
Corinne Deitch - Regional Wellbeing Coordinator SummitCare (Australia)
Email- corrinne.deitch@summitcare.com.au
M. - 0416130965
Louise Bruce - Lifestlye Coordinator SouthernCross Care (Australia)
Email- lbruce@sccliving.org.au
M. - 0403811782
Micheal Wahhab - Director/owner - Micheal Chang's Food Market
M. 0403403085
Timeline
Lifestyle Assistant as a Student
John Woodward Residential Aged Care
07.2022 - 08.2022
Lifestyle Assistant (Student)
Summit Care
01.2022 - 03.2022
Retail Store Manager
Micheal Chang's Food Market
11.2020 - 06.2023
Retail Supervisor
Micheal Chang's Food Market
10.2019 - 11.2020
Certificate IV - Kitchen Management
Brighton College
Graduate Diploma - Early Childhood Education
Victoria University
Bachelor of Science - Therapeutic Recreation
Western Sydney University
HLTAID0011 Provide First Aid
Australian Training Institute
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