Ranjit Rai
Sydney
Summary
Dynamic professional with extensive expertise in spearheading innovative projects and driving team collaboration. Demonstrates strong skills in strategic planning, team building, and communication, consistently achieving and surpassing performance goals. Adept at implementing cost-effective solutions to enhance profitability and operational excellence, while fostering a culture of continuous improvement and open communication.
Alternatively, Knowledgeable caregiver with background in providing compassionate and personalized care to clients. Skilled in assisting with daily activities and creating supportive environment for enhanced well-being. Demonstrated reliability and patience while effectively communicating and adapting to individual needs.
Overview
7
7
years of professional experience
Work History
Sunnyday Carers
03.2025 - Current
- Provided compassionate, person-centered care and support to individuals with physical, intellectual, and psychosocial disabilities to promote independence and quality of life.
- Assisted clients with daily living activities including personal hygiene, mobility, meal preparation, and medication management.
- Supported clients in community participation, social activities, and recreational programs to encourage social inclusion.
- Developed and implemented individualized support plans in collaboration with healthcare professionals, families, and clients.
- Maintained accurate case notes and documentation in compliance with NDIS (or relevant program) standards.
- Responded to challenging behaviors with de-escalation techniques and a trauma-informed approach.
- Advocated for client needs and rights in diverse settings, including healthcare, education, and employment.
- Adhered to workplace health and safety, privacy, and duty of care requirements.
Personal caregiver
Markmoran group
07.2024 - Current
- Delivered high-quality, person-centered care to patients under the supervision of Registered Nurses and in accordance with individual care plans.
- Assisted with activities of daily living, including hygiene, grooming, toileting, mobility, and feeding.
- Monitored and recorded patients’ vital signs, reporting any changes or concerns promptly to clinical staff.
- Supported patients with emotional and social needs, fostering a compassionate and respectful care environment.
- Maintained cleanliness and infection control standards within patient rooms and communal areas.
- Assisted in the safe transportation and positioning of patients to prevent falls and pressure injuries.
- Documented care provided accurately and in a timely manner using electronic health record systems.
- Followed all workplace health and safety procedures and contributed to a culture of continuous improvement and respect.
Customer Service Representative
coles retails
09.2021 - 12.2024
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Monitored daily performance metrics such as call volume, wait times, resolution times.
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
- Determined charges for services requested and arranged for billing.
Warehouse Supervisor
Flexiterian Meals
10.2018 - 04.2023
- Supervised daily warehouse operations ensuring efficient workflow and adherence to safety protocols.
- Implemented process improvements to enhance productivity and reduce operational delays.
- Coordinated shipping and receiving activities, optimizing logistics for timely deliveries.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy.
- Resolved operational issues promptly, enhancing overall team performance and service quality.
Education
certificate iii - individual support in ageing and disability support
Westview College Pty Ltd
05.2024
certificate iv - commercial cookery, hospitality management
Duke College
parramatta, sydney06.2021
Skills
- Medication organization
- Care plan management
- Clinical quality program standards
- Effective communication
- Time management
- Conflict resolution
Timeline
Sunnyday Carers
03.2025 - Current
Personal caregiver
Markmoran group
07.2024 - Current
Customer Service Representative
coles retails
09.2021 - 12.2024
Warehouse Supervisor
Flexiterian Meals
10.2018 - 04.2023
certificate iii - individual support in ageing and disability support
Westview College Pty Ltd
certificate iv - commercial cookery, hospitality management
Duke College