Ranju Nepal

• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
• Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
• Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
• Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.

• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
• Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
• Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
• Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Provide personal care, assist with medical appointments, shopping, and household tasks.

• Support client programs and activities, ensuring a stimulating and inclusive environment.

• Communicate with clients and families to enhance their experience and well-being.

• Participate in team meetings and collaborate with staff for effective service delivery.

• Assist clients with social and recreational activities, holidays, and special events.

Assisted with general vineyard maintenance and vine care to ensure efficient operations.

• Worked 35-38 hours weekly, supporting tasks related to harvesting and vineyard upkeep.

• Contributed to the productivity and quality of vineyard outputs.