Ranju Nepal
Hobart,Australia
Summary
Detail-oriented and dedicated Master of Professional Accounting graduate with a broad range of experience across farming, laundry services, disability support, and retail. Demonstrates exceptional adaptability, teamwork, and customer service in fast-paced environments. Currently excelling as a Team leader with a strong foundation in problem-solving and communication. Eager to transition into the accounting field to utilize my academic knowledge and diverse skill set in contributing to financial analysis, reporting, and organizational Success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Grand Chancellor
Hobart, Australia
08.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Set tables for upcoming meals by following food service guidelines.
- Prepared and served drinks and food items according to company standards.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
Team Leader
Blueline Laundry
Hobart, TAS
01.2021 - Current
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Created training materials and conducted group trainings on new processes or procedures.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
Individual Support Worker
Innovative Care Tasmania Ltd
Hobart, Australia
08.2023 - 07.2024
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
General Vineyard Hand
Peak Viticulture
, TAS
06.2021 - 12.2021
- Performed general maintenance tasks around the vineyard such as fence repair or weed control work.
- Assisted in the planting of grapevines and monitored the irrigation system to ensure proper water levels.
- Informed farmers or farm managers of crop progress.
- Provided support with vineyard development projects such as land preparation, drainage installation.
Education
Master of Professional Accounting Services - Accounting
Australian National Institute of Management and Commerce
Hobart04.2022
Graduate Certificate - Accounting
Australian National Institute Of Management and Commerce
Hobart, TAS11.2020
Certificate III In Individual Support
Ambition Training Institute
Brisbane 06-2020
Bachelor - Business Studies, Accounting And Finance
Lord Buddha College
BiratnagarSkills
Highlight both technical and soft skills, particularly those relevant to the roles you've held, including accounting, retail, and disability support
Technical Skills:
o Proficient in Microsoft Office (Word, Excel, Outlook)
o Familiar with accounting software (aXcelerate)
o Financial analysis and reporting
o Cash handling and point-of-sale systems
o Time management and scheduling
Soft Skills:
o Excellent communication and interpersonal skills
o Strong problem-solving and adaptability
o Team collaboration and leadership
o Attention to detail
o Ability to work in fast-paced environments
Certification
- Certificate III in Individual Support
- Manual Handling
- First Aid and CPR
- Assist Clients with Medication
- NDIS Worker Orientation Module
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Food and Beverage Attendant
Grand Chancellor
08.2023 - Current
Individual Support Worker
Innovative Care Tasmania Ltd
08.2023 - 07.2024
General Vineyard Hand
Peak Viticulture
06.2021 - 12.2021
Team Leader
Blueline Laundry
01.2021 - Current
Master of Professional Accounting Services - Accounting
Australian National Institute of Management and Commerce
Graduate Certificate - Accounting
Australian National Institute Of Management and Commerce
Certificate III In Individual Support
Ambition Training Institute
Bachelor - Business Studies, Accounting And Finance
Lord Buddha College