Summary
Work History
Education
Skills
Timeline
Generic

Ranudi Sarithma

Melbourne,VIC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work History

Crew Member

MacDonalds
05.2024 - Current
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

Bachelor of Business - HRM & Marketing

Monash University
Melbourne, VIC
01.2026

Diploma of Business - Business

Universal College Lanka
Colombo
02.2024

Skills

  • Teamwork and Collaboration
  • Cleaning and sanitation
  • Customer Relations
  • Learning Agility
  • Self-discipline
  • Time Management
  • Customer Service
  • Active Listening
  • Complaint Handling
  • Complaint resolution

Timeline

Crew Member

MacDonalds
05.2024 - Current

Bachelor of Business - HRM & Marketing

Monash University

Diploma of Business - Business

Universal College Lanka
Ranudi Sarithma