Organized and dependable with a knack for managing multiple priorities while maintaining a positive attitude. Proven track record of achieving team goals and willing to take on added responsibilities to ensure success. Excited to join your company and serve the local community.
Overview
4
4
years of professional experience
Work History
Retail Cashier
ODEL
07.2023 - 01.2024
Provided excellent service through active listening skills, addressing customers'' needs effectively.
Operated cash register to record transactions accurately and efficiently.
Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
Retail Sales Associate
ODEL
07.2022 - 07.2023
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased sales revenue through effective product recommendations tailored to individual customers.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Worked flexible hours across night, weekend, and holiday shifts.
Sales Assistant
Cargills Food City Supermarket
07.2021 - 07.2022
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Communicated orders to vendors, scheduling carriers for pickup if needed.
Managed efficient cash register operations.
Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Met and exceeded sales targets consistently, contributing to overall team success.
Receptionist
Kirala Island
07.2020 - 07.2021
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Sorted, received, and distributed mail correspondence between departments and personnel.
Corresponded with clients through email, telephone, or postal mail.
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Education
Master Of Finance (Financial Planning) -
University of South Australia
Adelaide, SA
02.2024
BSc. in Business And Management -
University Of London
01.2020
G.C.E Advanced Levels Examinations -
Musaeus College
Colombo, Sri Lanka
2017
Skills
Excellent customer managing skills and decision making skills
Ability to achieve sales targets and meet deadlines
Demonstrates meticulous attention to detail in all aspects of work
Recognized as a strong team player with excellent communication and interpersonal skills