Raoua Hayek
Doonside,NSW
Summary
Dynamic leader with a proven track record at AMAZON, adept in strategic planning and clear communication. Excelled in enhancing operational efficiency and team performance, demonstrating exceptional decision-making and team leadership skills. Achieved significant improvements in inventory accuracy and shipping processes, showcasing a commitment to hard work and excellence. Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pick Pack & Transportation Operation Manager
AMAZON
Kemps creek, Australia
10.2023 - Current
- Company Overview: Amazon fulfilment centre
- Worked with coworkers to complete tasks
- I'm a pick pack,stower
- im a transportation opreations manger
- I'm a hard worker
- Good communication skills
- Help in hands
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
- Packed orders securely for shipment, ensuring accuracy and quality.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Negotiated contracts with vendors for the acquisition of shipping supplies and services.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
Assistant School Travel Officer
Department of education
Glenfield, Australia
01.2016 - 12.2018
- Communicated concerns and information to supervisor for remediation and support
- Created and maintained strong relationships with staff, customers and stakeholders
- Supported individual growth of team members with professional feedback and continuous reviews
- Supervised subordinate staff in carrying out daily duties and activities.
Customer Service
grandpas supermarket
Fairfield, NSW
01.2015 - 12.2015
- Trained new customer service representatives on product knowledge and customer service skills.
- Handled returns and exchanges according to company policies.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Maintained cleanliness of work areas throughout the day.
- Followed safety procedures for handling and disposing of hazardous materials.
Education
CERT3 - CHILDCARE
Miller tafe
Miller, NSW01.2014
Skills
- Team leader
- Hard work
- Quick learner
- Sales techniques
- Decision-making
- Safety procedures
- Time management
- Strategic planning
- Schedule preparation
- Clear communication
Certification
Full driver licence
Languages
Arabic, Fluent
Timeline
Pick Pack & Transportation Operation Manager
AMAZON
10.2023 - Current
Assistant School Travel Officer
Department of education
01.2016 - 12.2018
Customer Service
grandpas supermarket
01.2015 - 12.2015
CERT3 - CHILDCARE
Miller tafe