Raphael Clayton
Narwee,NSW
Summary
Dependable Bartender successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Bartender /Restaurant Server
Rowers On Cooks River
04.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Roofer
Showtime Restorations
08.2023 - 03.2024
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
Sales Representative
Employsure
11.2022 - 08.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Responsible Service Of Alcohol -
CBD College
Sydney, NSWResponsible Conduct Of Gambling -
CBD College
Sydney, NSWSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender /Restaurant Server
Rowers On Cooks River
04.2024 - Current
Roofer
Showtime Restorations
08.2023 - 03.2024
Sales Representative
Employsure
11.2022 - 08.2023
Responsible Service Of Alcohol -
CBD College
Responsible Conduct Of Gambling -
CBD College
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