Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raphael Obi

St Albans,Australia

Summary

Dedicated university student in first year at RMIT with valuable experience in customer service. Skilled at upholding company values and policies. Thrives in collaborative settings and adept at taking initiative to accomplish tasks independently. Quick learner with continuous motivation for personal growth, constantly expanding and diversifying skill set.

Overview

3
3
years of professional experience

Work History

Team Member

Kmart
03.2023 - Current
  • Greeted Customers while providing excellent customer service
  • Actively listened to customer complaints then gave a solution
  • Kept the home department clean
  • Operated cash registers while dealing with customers efficiently
  • Worked in Decant, unloading pallets of boxes, cutting them open, taking out the items, then packing items onto a cag
  • Worked at Door, Greeting customers, scanning receipts, Checking bags
  • Dealt with disturbances in the store efficiently according to procedure
  • Took care of item breakages effectively

Pick Packer

Nike Impact DC
01.2025 - 02.2025
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained store assets with effective loss prevention strategies.
  • Moved pallets to and from trucks and around warehouse with machines to stay on top of demanding schedules.

Warehouse Worker

Cito Transport
06.2023 - 07.2023
  • Arrived on time for every shift
  • Carried 15-30kg+ packages
  • Worked with a team, unloading containers
  • Worked in a fast-pace environment, loading pallets then wrapping it, ready for pick-up
  • Followed procedure and work health safety policies throughout each shift
  • Accurately recorded information from each container onto a document

Crew Member

McDonald's
02.2022 - 07.2023
  • Provided excellent customer service and effectively dealt with customer complaints
  • Worked cash register taking customer orders
  • Prepared food orders in a 2-3 minute time frame
  • Maintained sanitation requirements of all food preparation equipment and dining area
  • Demonstrated initiative and leadership by training new employees
  • Operated cash register and POS system with efficiency

Education

Bachelor of Project Management (Honours) -

RMIT University
Melbourne, VIC
10-2028

VCE -

St Albans Secondary College
Melbourne, VIC
10-2024

Skills

  • Communication
  • Leadership
  • Customer Service
  • Intermediate Computer Skills
  • Problem Solving
  • Teamwork
  • Initiative
  • Creativity and innovation

Timeline

Pick Packer

Nike Impact DC
01.2025 - 02.2025

Warehouse Worker

Cito Transport
06.2023 - 07.2023

Team Member

Kmart
03.2023 - Current

Crew Member

McDonald's
02.2022 - 07.2023

Bachelor of Project Management (Honours) -

RMIT University

VCE -

St Albans Secondary College

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Raphael Obi