RAPIPONG SORNSAKDA
Melbourne,VIC
Summary
Dedicated professional with a proven track record in academic research and customer-centric roles. Adept at enhancing communication and problem-solving skills in diverse environments. Demonstrates strong collaborative and leadership abilities to contribute effectively to team initiatives. Fast learner with an eagerness to adapt to new work environments, consistently achieving positive outcomes.
Overview
3
3
years of professional experience
Work History
Waitstaff
D’elephant Thai Food Shop
Eastland, Ringwood, VIC
01.2023 - Current
- Enhanced communication skills through daily interaction with customers from diverse backgrounds and nationalities, ensuring a welcoming service
- Developed a keen understanding of customer preferences and needs, contributing to increased customer satisfaction and repeat business
- Strengthened problem-solving abilities in a dynamic setting, addressing customer inquiries and concerns promptly and effectively
- Facilitated a friendly working environment by fostering positive interactions with co-workers and actively participating in team initiatives.
Research Assistant
Asylum Access Thailand (AAT) and Chulalongkorn University
Bangkok, Thailand
10.2021 - 03.2022
- Led a project promoting the hiring of skilled refugees and migrants by Thai employers, demonstrating proactive research initiative and leveraging prior project insights
- Independently sourced and analysed resources for an impactful literature review, showcasing strong research acumen
- Collaborated seamlessly with the team, ensuring precision in academic writing and presenting compelling findings during project updates.
Research Assistant
Centre for Europe Studies at Chulalongkorn University
Bangkok, Thailand
07.2021 - 09.2021
- Collaborated with professors to shape and organize research objectives for Racial Discrimination towards Migrants Project, contributing key insights to refine the research paradigm
- Authored a comprehensive literature review, showcasing adept research skills and a deep understanding of relevant academic literature
- Coordinated with team members to ensure seamless integration of research components, maintaining high-quality standards in academic writing and citation
- Effectively communicated research progress in team meetings, showcasing strong collaborative and presentation skills.
Education
Bachelor of Business Administration in Finance and Banking -
Ramkhamhaeng University
01.2024
Bachelor of Arts (Political Science) in Sociology and Anthropology with minor in Economics (Honours) -
RamkhamhaenganalysedChulalongkorn University
01.2021
Skills
- Communication
- Problem-solving
- Teamwork
- Academic Writing
- Microsoft Office, Word and Excel
Languages
- Thai, Native Speaker
- English, Proficient Speaker
Affiliations
- Google Project Management Cert. (Learning in Process)
- Chartered Financial Analyst (CFA) Level 1 (Self Learning in Process)
Timeline
Waitstaff
D’elephant Thai Food Shop
01.2023 - Current
Research Assistant
Asylum Access Thailand (AAT) and Chulalongkorn University
10.2021 - 03.2022
Research Assistant
Centre for Europe Studies at Chulalongkorn University
07.2021 - 09.2021
Bachelor of Business Administration in Finance and Banking -
Ramkhamhaeng University
Bachelor of Arts (Political Science) in Sociology and Anthropology with minor in Economics (Honours) -
RamkhamhaenganalysedChulalongkorn University
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