Summary
Overview
Work History
Education
Skills
References
Timeline
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Raquel Alves Baliero

Brisbane,QLD

Summary

Resourceful and adaptable professional with a high level of motivation and long-term commitment, seeking opportunities to contribute skills in organization, problem-solving, and communication. Known for quickly mastering new tasks, prioritizing effectively, and consistently delivering results. Focused on continuous growth, I aim to add value to any team I join, while maintaining a strong sense of accountability and efficiency. Looking to join a stable company that offers opportunities for expanding knowledge and enhancing skills.

Overview

6
6
years of professional experience

Work History

Nursing Assistant

Vacenti
Brisbane, QLD
01.2025 - Current
  • Coordinated patient appointments and assisted in managing staff schedules to optimize efficiency.
  • Provided high-quality personal care to residents, including hygiene, mobility, feeding, and emotional support.
  • Assisted with medication prompts and monitored residents’ well-being.
  • Collaborated with nurses and families to implement individualized care plans.
  • Maintained accurate documentation and ensured compliance with health and safety standards.
  • Prioritized tasks in a fast-paced environment, resolving scheduling conflicts and ensuring timely care delivery.
  • Communicated effectively with patients, families, and staff to maintain clarity on daily schedules and care plans.

Community Support Worker

SunCare
Brisbane South, QLD
01.2020 - 01.2025
  • Coordinated and scheduled resident care activities and staff shifts to ensure proper coverage.
  • Provided direct care and emotional support to elderly residents, respecting their dignity and preferences.
  • Assisted in updating and adjusting care plans based on individual needs and communicated changes to relevant team members.
  • Collaborated with nurses, therapists, and families to ensure smooth delivery of services.
  • Reported on resident well-being and contributed to modifying care plans and staffing schedules as required.
  • Supported health and safety compliance, and assisted with incident reporting and resolution to improve care quality.
  • Helped manage staffing gaps, adjusting schedules as needed to maintain care consistency.

Rostering Coordinator

Edsring Property Maintenance
Brisbane, QLD
02.2019 - 01.2020
  • Coordinated and scheduled client appointments and service requests, ensuring efficient use of staff time and resources.
  • Managed communication with clients, confirming appointments and providing updates on service status and scheduling changes.
  • Worked closely with team leads to allocate staff based on project needs and priorities, ensuring adequate coverage.
  • Maintained accurate records of appointments, service requests, and client details for future scheduling and planning.
  • Adapted schedules to accommodate last-minute changes and urgent service requests, minimizing disruption to operations.
  • Finalized invoices and processed payments, ensuring accuracy and timely billing.
  • Ensured that scheduling, invoicing, and communication processes adhered to company policies and quality standards

Education

High School Diploma -

Mackay State High School
Mackay, QLD
01-2017

Skills

  • Patient care
  • Team collaboration
  • Medication administration
  • Care plan development
  • Health documentation
  • Compliance standards
  • Scheduling coordination
  • Schedule management
  • Documentation accuracy
  • Health compliance
  • Communication skills
  • Care plan coordination

References

Michelle Parkson – SunCare Coordinator            0412 511 363

Rayeesha Clarke-Team Leader                              0412 472 797

Bella Caulley-Former colleague                          0467 896 644

Timeline

Nursing Assistant

Vacenti
01.2025 - Current

Community Support Worker

SunCare
01.2020 - 01.2025

Rostering Coordinator

Edsring Property Maintenance
02.2019 - 01.2020

High School Diploma -

Mackay State High School

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Raquel Alves Baliero