Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Raquel Garcia-Lopez

Summary

Dynamic professional specializing in sales performance.Successfully managed a sales team, driving targets and mentoring staff in upselling techniques to increase customer loyalty. Skilled in coordinating operations and optimizing processes for enhanced customer service.

Overview

7
7
years of professional experience

Work History

Supervisor

Footlocker
Madrid
11.2025 - 06.2026
  • Acted as a key holder, responsible for opening and closing the store, ensuring security protocols are followed.
  • Managed team of sales assistants, delegating tasks and setting daily sales targets to drive store performance.
  • Mentored newly hired staff in upselling techniques, customer service and product expertise.

Sales Assistant

RITUALS
Madrid
07.2023 - 10.2025
  • Assisted customers in locating products and advising depending on their preferences.
  • Developed product knowledge to effectively communicate features and benefits.
  • Maintained inventory levels and organized stock on shelves.

Recepcionist

Catalyst Housing
Cambridge
09.2019 - 07.2023
  • Coordinated student appointments and managed booking schedules, ensuring professional communication and seamless scheduling.
  • Managed incident tracking and organised activities using CRM and Microsoft Office systems to enhance operational efficiency.

Sales Assistant

Size?
Cambridge
06.2021 - 06.2023
  • Assisted with stock counting, ordering and replenishing.
  • Created visual displays to promote new products and sales events.
  • Collaborated with team members to enhance customer service experience.

Education

Crime and Investigative Studies -

ANGLIA RUSKIN UNIVERSITY
Cambridge
01-2023

Skills

  • Sales performance
  • Upselling techniques
  • Customer service
  • Performance metrics
  • Attention to detail
  • Time management
  • Communication

Languages

  • Spanish
  • English
  • Portuguese

References

Available upon request !

Timeline

Supervisor

Footlocker
11.2025 - 06.2026

Sales Assistant

RITUALS
07.2023 - 10.2025

Sales Assistant

Size?
06.2021 - 06.2023

Recepcionist

Catalyst Housing
09.2019 - 07.2023

Crime and Investigative Studies -

ANGLIA RUSKIN UNIVERSITY
Raquel Garcia-Lopez