Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Raquel Gomez

Brisbane ,QLD

Summary

Dynamic UX Designer and Researcher with a strong track record at APNIC, specializing in data-informed design solutions through quantitative and qualitative research. Proven ability to enhance user experiences while fostering collaboration within multidisciplinary teams. Committed to developing impactful digital products that align with user needs and business objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

UX Designer and Researcher

APNIC, Regional Internet Registry administering IP addresses for the Asia Pacific
Brisbane, QLD
01.2019 - Current
  • Led complete UX process for various digital products, including CRM system.
  • Conduct research, including interviews and usability tests, to discover product and service opportunities.
  • Analyse data from multiple resources such as Google Analytics, Hotjar, and survey results to identify potential opportunities.
  • Present research results using journey maps and user descriptions.
  • Facilitate sessions with stakeholders across several areas to review research results and identify opportunities.
  • Execute high-quality wireframe deliverables to enhance UX.

Account Manager

Publicis Communication, Advertising Agency
05.2014 - 08.2017
  • Managed advertising projects to fit the brand goals of Orange, a French telecommunications operator and digital service provider.
  • Cultivated robust client connections, and coordinated stakeholder collaboration to guarantee timely project delivery.

Account Executive

Somos R, Advertaising Agency
Madrid
10.2012 - 05.2014
  • Managed promotional projects for the trade activities of Coca-Cola.
  • Collaborated on wireframe creation and managed design coordination for web-based promotions.

Education

UX DESIGN IMMERSIVE COURSE -

General Assembly
Sydney
02.2019

Digital Marketing and Web Positioning. University

INESEM
Online
04.2014

ADVERTISING & PUBLIC RELATIONS DEGREE -

University Complutense of Madrid
Spain
06.2010

Content Creation On Social Media

Antonio De Nebrija University
Online
12-2013

Skills

  • Quantitative and Qualitative Research
  • Data analysis
  • CX strategy
  • Problem solving
  • UX design
  • Wireframing and prototype design
  • Stakeholder collaboration
  • Client relationship management
  • Agile methodology
  • Project management

Accomplishments

I was honored to be selected by the CEO as a member of the High Potential Talent Group at Publicis Communications, where I contributed innovative ideas to the business.

Certification

Information Visualization: Getting Dashboards Right.

Google Ads Fundamentals, Google Adwords.

Timeline

UX Designer and Researcher

APNIC, Regional Internet Registry administering IP addresses for the Asia Pacific
01.2019 - Current

Account Manager

Publicis Communication, Advertising Agency
05.2014 - 08.2017

Account Executive

Somos R, Advertaising Agency
10.2012 - 05.2014

Information Visualization: Getting Dashboards Right.

Google Ads Fundamentals, Google Adwords.

UX DESIGN IMMERSIVE COURSE -

General Assembly

Digital Marketing and Web Positioning. University

INESEM

ADVERTISING & PUBLIC RELATIONS DEGREE -

University Complutense of Madrid

Content Creation On Social Media

Antonio De Nebrija University
Raquel Gomez