Raquel Gomez
Brisbane ,QLD
Summary
Dynamic UX Designer and Researcher with a strong track record at APNIC, specializing in data-informed design solutions through quantitative and qualitative research. Proven ability to enhance user experiences while fostering collaboration within multidisciplinary teams. Committed to developing impactful digital products that align with user needs and business objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
UX Designer and Researcher
APNIC, Regional Internet Registry administering IP addresses for the Asia Pacific
Brisbane, QLD
01.2019 - Current
- Led complete UX process for various digital products, including CRM system.
- Conduct research, including interviews and usability tests, to discover product and service opportunities.
- Analyse data from multiple resources such as Google Analytics, Hotjar, and survey results to identify potential opportunities.
- Present research results using journey maps and user descriptions.
- Facilitate sessions with stakeholders across several areas to review research results and identify opportunities.
- Execute high-quality wireframe deliverables to enhance UX.
Account Manager
Publicis Communication, Advertising Agency
05.2014 - 08.2017
- Managed advertising projects to fit the brand goals of Orange, a French telecommunications operator and digital service provider.
- Cultivated robust client connections, and coordinated stakeholder collaboration to guarantee timely project delivery.
Account Executive
Somos R, Advertaising Agency
Madrid
10.2012 - 05.2014
- Managed promotional projects for the trade activities of Coca-Cola.
- Collaborated on wireframe creation and managed design coordination for web-based promotions.
Education
UX DESIGN IMMERSIVE COURSE -
General Assembly
Sydney02.2019
Digital Marketing and Web Positioning. University
INESEM
Online04.2014
ADVERTISING & PUBLIC RELATIONS DEGREE -
University Complutense of Madrid
Spain06.2010
Content Creation On Social Media
Antonio De Nebrija University
Online12-2013
Skills
- Quantitative and Qualitative Research
- Data analysis
- CX strategy
- Problem solving
- UX design
- Wireframing and prototype design
- Stakeholder collaboration
- Client relationship management
- Agile methodology
- Project management
Accomplishments
I was honored to be selected by the CEO as a member of the High Potential Talent Group at Publicis Communications, where I contributed innovative ideas to the business.
Certification
Information Visualization: Getting Dashboards Right.
Google Ads Fundamentals, Google Adwords.
Timeline
UX Designer and Researcher
APNIC, Regional Internet Registry administering IP addresses for the Asia Pacific
01.2019 - Current
Account Manager
Publicis Communication, Advertising Agency
05.2014 - 08.2017
Account Executive
Somos R, Advertaising Agency
10.2012 - 05.2014
UX DESIGN IMMERSIVE COURSE -
General Assembly
Digital Marketing and Web Positioning. University
INESEM
ADVERTISING & PUBLIC RELATIONS DEGREE -
University Complutense of Madrid
Content Creation On Social Media
Antonio De Nebrija University
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