Raquel Reboredo Penedo

Lead the transformation and implementation of scalable and robust Pega Case Management platform in Cloud platform. We have a leading-edge approach to migrate our Pega CM applications to Cloud(AWS),

• Create technical design for new Pega Cloud platform and patterns to establish new integration between Pega SaaS infrastructure and CBA applications (On premise, AWS and Azure) following security standards.
• Work with multiple teams to get solutions and plans approve to achieve great outcomes with relevant support of relevant stakeholders such as: GM/EGM/Architects/ SRE/ Risk in Change/ Business to provide them technical insights of relevant solutions and problem spaces.
• Analyse and interpret Cloud and On-premise patterns to identify trends and recommend improvements.
• Applied development best practices in daily tasks for efficiency and accuracy.
• Monitored and evaluated engineering performance to recommend improvements.
• Created and lead high performance teams of 10 engineers.
• Define OKR and provide relevant information to GM, EM and PO to define, analysis and execute OKR in our platform.
• Provide estimations and roadmap to support OKR
• Work with Security Architects, Solution Architects and Risk in Change team to identify and mitigate risks in platform and applications hosted in our platform.
• Provide processes and infrastructure to onboard more than 15 applications in our platform and provide infra and integrations to productionise 5 applications

Project Name: CRS, HLPT, CFS, Bell, CVBP, CRA and TD

• Assisted in developing cost-effective solutions to business problems.
• Collaborate with stakeholders, partners, and team members to ensure project success.
• Coach and train business stakeholders and team members in key Pega Decision Strategy Management (DSM) and Marketing functionality.
• Apply best practices of software development, including automated testing tools.
• Estimate the cost and people for decision projects.
• Create the Decision Application teams to develop and test the applications
• Enforced rules and regulations to keep working applications safe and well perform
• Create High Level Solutions Designs
• Design, implement, and operate Pega solutions in large enterprise environment (data flows,
  propositions, strategies, adaptive models, simulation, experimentation, etc.).
• Developing Unit Testing framework.
• Ensure effective engagement with stakeholders for the provision of system support.
• Providing specialized expertise and development using Java, SQL, and Pega Platform.

• Design technical solutions and provide high level cost and timeframe estimations
• Analyse impact and viability of the requirements of the client to define the stories.
• Analysis existing process and suggest new improvements
• Recommend and apply best practices to improve the quality of the deliveries across the project and different teams.
• Train and supervise new joiners in the team.
• Build and test the requirements every Sprint.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.