Rashel Shaya
Summary
Experienced Charter Sales Manager with a proven track record of consistent revenue generation, achieving an average of $500K months. Skilled in utilising Avinode for optimizing flight bookings and maintaining strong client relationships to drive high-value sales. Known for a strategic approach to maximising revenue, enhancing customer satisfaction, and ensuring smooth operational processes in the private aviation sector.
Overview
4
4
years of professional experience
Work History
Charter Sales Manager
Shortstop Jet Charter
08.2022 - Current
- Managing high-value client accounts to ensure repeat business and customer satisfaction.
- Preparing detailed charter proposals and quotations tailored to client requirements.
- Coordinating with operations and flight crews to confirm schedules, crew duty limits, and aircraft availability.
- Analysing market demand and pricing trends to position services competitively.
- Negotiating charter contracts and terms with brokers and clients to maximize profitability.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Pre Site Manager
Metricon Homes
01.2021 - 08.2022
- Created weekly and monthly reports and presentations for management team.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Kept sites compliant with state, and local regulations to prevent unnecessary risks.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Bachelor of Science - Health And Medical Science
La Trobe University
Melbourne, VIC01-2021
Skills
- Deal Closing
- Pricing strategy
- Performance Tracking
- Financial Forecasting
- Relationship Building
- Revenue Generation & Sales Growth
- Avinode Proficiency
- Client Relationship Management
- Market Analysis
- Contract Negotiation
- Operational Coordination
- Customer Service Excellence
- Problem-Solving Under Pressure
Timeline
Charter Sales Manager
Shortstop Jet Charter
08.2022 - Current
Pre Site Manager
Metricon Homes
01.2021 - 08.2022
Bachelor of Science - Health And Medical Science
La Trobe University
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