Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
1
1
Certification
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Team Leader
Princes Laundry
Preston, Australia
12.2025 - 04.2026
Assign tasks based on team skills, manage daily shifts, and track inventory for linens, uniforms, and chemicals.
A laundry team leader directs daily operations, coordinates staff, and ensures linens and garments are cleaned, pressed, and distributed efficiently.
Train attendants on fabric care, chemical handling, and safety procedures.
Monitored team performance daily and managed staff rosters.
Ensure strict compliance with hygiene standards, safely manage hazardous chemicals, and report any workplace hazards.
Receptionist
Inghams
Thomastown, VIC
07.2024 - 06.2025
Managed front desk operations, ensuring efficient guest check- in and check- out processes.
Coordinated appointment scheduling, optimizing staff availability and enhancing service delivery.
Maintained accurate records of visitor logs and incoming correspondence for streamlined communication.
Utilized multi- line phone systems to manage high call volumes while maintaining professionalism and courtesy.
Team Leader
RMIT University and Melbourne Polytechnic
Preston, Australia
04.2023 - 05.2024
Oversaw professional and academic staff, including Student Success Advisors and administrative coordinators, conducted performance reviews, and fostered a collaborative workplace.
Monitored budgets and revenue targets while ensuring efficient utilization of daily timetables and resources.
Coordinated targeted interventions and support services to enhance student achievement of study outcomes and engagement.
At institutes like RMIT Team Leaders operate within a leadership framework focused on transparency, and psychological safety.
Catering Attendant
Trinity Manor
Greensborough, Australia
04.2022 - 05.2023
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Coordinated appointment scheduling to maximize staff availability and improve service delivery.
Maintained accurate visitor logs and correspondence records to ensure efficient communication.
Managed high call volumes through multi-line phone systems, delivering professional and courteous service.
Aged care
Education
MBA - Management Information Systems
Canterbury Institute of Management
Melbourne, VIC
Food Handlee - Food safety certificate
Eot Edu
Melbourne, VIC
B Com (hons.) - India
Dyal Singh College
Karnal, Haryana, India
05.2018 - 07.2021
Skills
Organization skills
Time management
Telephone skills
Verbal and written communication
Customer and client relations
Knowledge about operating systems, Windows Vista/XP/2000/98 & MacOS