Personable Retail Sales Manager offering excellent skills in managing talented teams and reducing shrink. Pursuing similar position where well-qualified individual with understanding of merchandising strategies is highly sought.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Kalonnection Pvt. Ltd.
06.2021 - 02.2025
Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Maintained company's visual merchandise standards through general housekeeping and planograms.
Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Worked flexible schedule and extra shifts to meet business needs.
Sales Executive
Muktinath Trade Concern Pvt. Ltd.
11.2022 - 01.2025
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Expanded market share with strategic territory planning and targeted prospecting.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Education
BBA - Marketing
Imperial Business College
Kathmandu, Nepal
08.2022
High School Diploma -
Global College of Management
Kathmandu, Nepal
10.2017
School Leaving Certificate Examination - Grade 10
The New Summit School Pvt. Ltd.
Kathmandu, Nepal
06.2015
Skills
Teamwork
Communication Skills
Customer service
Time Management
Critical thinking
Record Keeping
Administrative skills
Data entry
Cash Handling
Management
Customer Engagement
MS Office: Word
MS Office: Power-point
MS Office: Excel
Adobe: Photoshop
HTML
Certification
Microsoft Excel Spreadsheet Training, Bahasshala Training and Research Center Pvt. Ltd., Nagarjun, Kathmandu, Nepal, Imperial Business College, Hattisar, Kathmandu, Nepal, 01/01/20, 02/29/20
Training
SWIFT FOR PROFESSIONALS, National Institute of Information Technology (NIIT), Jyatha, Kathmandu, Nepal, 48 HOURS, COMPLETED, 11/30/15
Expertise
MS Office: Word, Powerpoint, Excel, Statistical Package for Social Sciences (SPSS), Adobe: Photoshop, Lightroom, Premiere Pro, Programming: HTML, CSS, Teamwork, Communication Skills, Customer service, Time Management, Critical thinking, Record Keeping, Administrative skills, Data entry