Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashmi Dissanayake

Broadbeach ,QLD

Summary

Hi everyone! My name Rashmi .I'm 26 years old, and from Sri Lanka .I'm currently in Broadbeach on a dependent Visa and looking for a great team to join!

I have a strong hospitality background - worked in two restaurants in Sri Lanka. I can work full time and

I do also hold a Food Safety Certification So basically, I am ready to start immediately!

I'm reliable, hardworking, and passionate about great customer service!

Overview

2
2
years of professional experience

Work History

Wait Staff Member

Devon
Kandy, Central Province
12.2020 - 12.2021
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleared table and bussed dishes to allow for quick setups.

Waitress Trainee

P&S
Kandy, Central Province
02.2020 - 12.2020
  • Addressed complaints to kitchen staff and served replacement items.
  • Maintained knowledge of restaurant policies regarding guest services and satisfaction.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Checked that all orders were accurate before delivering to customers.
  • Greeted customers and provided menus.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Informed customers of daily specials and menu changes.
  • Followed safety protocols when handling hot plates or sharp objects.
  • Responded to ad hoc cleaning duties at end of shift.
  • Attended training sessions on topics related to food safety regulations, proper order taking procedures.
  • Learned to properly handle cash transactions and process credit card payments.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

Some College (No Degree) - Art Education

St Anthony’s Girls College, Kandy
St Anthony’s Girls College, Kandy

Skills

  • Food safety regulations
  • Menu knowledge
  • Order accuracy
  • Customer service
  • Cash handling
  • Customer satisfaction
  • Attention to detail
  • Professional appearance
  • Food safety oversight
  • Reservation management
  • Food safety

Timeline

Wait Staff Member

Devon
12.2020 - 12.2021

Waitress Trainee

P&S
02.2020 - 12.2020

Some College (No Degree) - Art Education

St Anthony’s Girls College, Kandy
Rashmi Dissanayake