Summary
Overview
Work History
Education
Skills
Timeline
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Rashmi Gharti

Hornsby,New South Wales

Summary

Dependable with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

1
1
year of professional experience
1
1
Language

Work History

Crew Member

Mc Donalds
Hornsby, New South Wales
12.2022 - Current
  • Interacted pleasantly with guests to deliver quality customer service
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
  • Talked pleasantly with customers while taking orders and promoted positive image for business
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders
  • Assisted management with inventory control and stock ordering
  • Demonstrated proper food safety practices by accurately completing quality control checklist
  • Drove team success by quickly completing assigned tasks
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Customer Service Cashier

Hornsby Nepalese, Indian And Asian Grocery Store
Hornsby, New South Wales
08.2022 - 03.2023
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
  • Built loyal clientele through friendly interactions and consistent appreciation
  • Refilled and rotated items on shelves to maintain well-stocked inventory
  • Informed customers of in-store promotions or pricing specials
  • Answered phone calls to assist customers with questions and orders
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Sales Assistant

Prettyclick Cosmetics
Bharatpur
11.2021 - 06.2022
  • Greeted customers to determine wants or needs
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Organized store by returning merchandise to proper areas and restocked displays
  • Maintained knowledge of sales and promotions, return policies and security practices
  • Recommended merchandise to customers based on needs and preferences.

Education

Bachelor of Nursing Health -

University of Newcastle

Skills

Clear Communicationundefined

Timeline

Crew Member

Mc Donalds
12.2022 - Current

Customer Service Cashier

Hornsby Nepalese, Indian And Asian Grocery Store
08.2022 - 03.2023

Sales Assistant

Prettyclick Cosmetics
11.2021 - 06.2022

Bachelor of Nursing Health -

University of Newcastle

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