Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
WORK ELIGIBILITY
Timeline
Generic

Rashmi Tyagi

Wollongong,NSW

Summary

Dynamic and strategic HR professional with over 15 years of experience in human resources, including more than a decade in business partnering, talent management, and performance optimization. Expertise in positioning HR as a trusted business partner, driving global strategies, and cultivating high-performance cultures that foster engagement and retention. Recognized as a results-oriented change agent and influencer, skilled in collaborating with senior leadership to align human capital strategies with overarching business objectives. Proficient in leveraging data-driven insights to implement best-in-class HR policies and lead enterprise-wide initiatives that promote organizational growth and operational excellence.

Overview

22
22
years of professional experience

Work History

Senior HR Business Partner

Magic Software
05.2021 - Current
  • Partnered with C-suite and senior leadership to shape organizational strategies and driving organizational growth and performance.
  • Leveraged workforce and business data to provide actionable insights, optimize HR programs, and support revenue-driving strategies.
  • Designed and executed enterprise-wide HR initiatives, enhancing talent management, employee engagement, and organizational development.
  • Applied a data-driven approach to talent decisions, using analytics to identify trends, forecast workforce needs, and guide strategic interventions.
  • Led global HR operations across multiple geographies, ensuring cohesive, inclusive, and compliant practices.
  • Provided strategic HR advisory to mitigate risks, foster collaboration, and strengthen stakeholder relationships.
  • Spearheaded the design and rollout of progressive HR policies and best practices, fostering compliance, equity, and organizational growth.
  • Led employee engagement programs and created a collaborative culture promoting teamwork, transparency, and high morale.
  • Championed a collaborative and transparent work environment, promoting engagement, teamwork, and cultural alignment across global teams.
  • Designed and executed change management plans to accelerate adoption and maximize business impact.

Senior Human Resources Manager

G-Cube Solutions
07.2016 - 07.2020
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Proficient in managing the Employee Value Proposition (EVP), including rewards, employee relations, and fair HR practices.
  • Partnered with leadership to create retention strategies aligned with career development and recognition programs.
  • Targeted retention initiatives, boosting engagement and retaining top talent in critical roles.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Partnered with senior leaders on organizational development initiatives for continued growth.
  • Resolved employee disputes, employee terminations, and disciplinary procedures.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.

Global HR Business Partner

Genpact Capital Markets
08.2011 - 07.2016
  • Managed the complete Employee Life Cycle, fostering a positive work environment and strengthening employee-management relations.
  • Led the onboarding and orientation process, ensuring seamless transitions and successful employee integration.
  • Led Global Projects and its change management efforts, ensuring smooth transitions across all the locations in the USA, UK and the APAC including Australia.
  • Streamlined HR processes for increased efficiency and cost savings.
  • Facilitated conflict resolution among team members, resulting in improved working relationships.
  • Enhanced employee engagement by implementing innovative HR strategies and initiatives.
  • Implemented performance management systems to drive accountability and goal achievement.

Assistant Manager

VCustomer Service India Pvt Ltd
05.2003 - 08.2011
  • Supervised day-to-day HR operations to meet performance, data accuracy and internal audit.
  • Developed and implemented a performance management framework, driving accountability, continuous improvement, and results-oriented culture.
  • Led succession planning, career development, and high potential talent programs to ensure workforce readiness and leadership continuity.
  • Designed competency frameworks and learning interventions to enhance employee skills and accelerate leadership development.
  • Leveraged data-driven talent analytics to identify skill gaps, inform workforce planning and optimizing team performance.
  • Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
  • Enhanced employee retention by implementing effective onboarding programs and conducting regular performance reviews.
  • Conducted exit interviews with departing employees to identify areas for improvement and obtain insights into overall employee experiences within the organization.
  • Created employee satisfaction surveys to gather feedback on workplace policies, procedures, and culture for continual improvement purposes.
  • Established strong relationships between management teams across departments through effective communication channels and routine meetings.
  • Oversaw the implementation of updated HR policies while ensuring consistency across organizational levels for more efficient enforcement of rules governing the workplace environment.


Education

Post Graduate Diploma - Human Resource Management

Symbiosis Centre of Distance Learning

Skills

  • HR Business Partner

  • Performance Management

  • HR Operations & Best Practices

  • Orientation & Onboarding

  • Employee Relations

  • Retention Management

  • Change Management

  • Stakeholder Management

  • Microsoft Suite: Excel, PowerPoint, Word, and Outlook

  • Teamwork and collaboration

  • Problem-solving

Accomplishments

  • Reduced overhead costs by 10% while enhancing workforce efficiency.
  • Implemented succession planning and leadership development programs, filling 70% of critical roles internally.
  • Led change management initiatives, achieving 90% adoption of new processes with minimal business disruption.
  • Introduced engagement and retention strategies, reducing attrition by 15% and boosting employee satisfaction.
  • Streamlined HR operations, achieving 10–12% annual cost savings and improved compliance.

Awards

  • Chairman’s Achiever Award – Recognized for three consecutive years for exemplary performance, consistently achieving over 100% of assigned scorecard targets.
  • CEO Special Recognition – Awarded for outstanding performance and contributions to organizational success.
  • COO Special Recognition – Honored for streamlining HR support as Global HRBP for the organization’s largest account, enhancing efficiency and stakeholder satisfaction.

WORK ELIGIBILITY

Full working Rights - Valid 5 years

Timeline

Senior HR Business Partner

Magic Software
05.2021 - Current

Senior Human Resources Manager

G-Cube Solutions
07.2016 - 07.2020

Global HR Business Partner

Genpact Capital Markets
08.2011 - 07.2016

Assistant Manager

VCustomer Service India Pvt Ltd
05.2003 - 08.2011

Post Graduate Diploma - Human Resource Management

Symbiosis Centre of Distance Learning

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Rashmi Tyagi