Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Rashmy Thayyil

Werribee,VIC

Summary

Dynamic HR professional with a proven track record at Wallenius Wilhelmsen, excelling in strategic alignment and employee relations. Expert in performance management and change implementation, I drive initiatives that enhance organizational effectiveness and foster a culture of continuous improvement. Adept at stakeholder communication, I empower teams to achieve their goals.

Overview

17
17
years of professional experience

Work History

People Partner – Corporate & Projects

Wallenius Wilhelmsen
11.2024 - Current
  • Collaborate with Strategic People Business Partners to implement the People Strategy.
  • Establish strong relationships with leaders and their teams, serving as their primary contact and advisor on all people-related matters.
  • Offer expert advice and solutions on various HR topics, including change management, employee relations, diversity and inclusion, and leadership development.
  • Identify development opportunities and support initiatives for learning, succession planning, and capability building.
  • Handle employee relations (ER) matters, acting as the main escalation point for sensitive, complex, or high-risk issues.
  • Review and improve employee relations procedures, templates, and documentation to ensure clarity, consistency, and compliance.
  • Oversee the local execution of the annual HR Cycle, including performance management, compensation, succession planning, and development.
  • Stay informed about local employment laws to ensure compliance.
  • Collaborate with the regional people team on daily HR processes and resolve complex cases.
  • Utilize real-time reports to draw insights and identify improvement opportunities for leaders and local management.
  • Work collaboratively across the HR team, contributing to HR strategy, championing initiatives, and promoting engagement at all workforce levels.
  • Lead, facilitate, and participate in various HR projects.
  • Conduct training sessions and workshops for local leadership teams and diverse employee groups on a variety of HR topics.

HR Business Partner

Wallenius Wilhelmsen
11.2019 - 10.2024
  • Successfully partnered with senior leadership and business units to align HR strategies with organizational objectives.
  • Led workforce planning efforts, resulting in optimized staffing levels and improved talent acquisition and retention.
  • Developed and implemented effective performance management programs, fostering a culture of continuous feedback and growth.
  • Managed complex employee relations matters, including investigations, disciplinary actions, and conflict resolution.
  • Spearheaded change management initiatives, facilitating smooth transitions during organizational restructurings.
  • Provided guidance and support to managers on HR policies, procedures, and best practices.
  • Ensured compliance with employment laws and regulations through regular audits and training programs.
  • Implemented diversity and inclusion initiatives, promoting a respectful and inclusive work environment.
  • Record Management
  • Managing end to end recruitment process partnering with the hiring managers, responsible for refining job descriptions, advertising job openings, conducting interviews, and selecting suitable candidates for various positions within the organization.
  • Empowered and assisted managers in critical decision-making gateways related to recruitment.

HR Coordinator

PFG Money
07.2014 - 10.2019
  • Managed full-cycle recruitment process, attracting top talent and ensuring a positive candidate experience.
  • Conducted orientation programs for new employees, facilitating seamless onboarding and integration.
  • Administered employee benefit programs, including health insurance, retirement plans, and leave management.
  • Coordinated training and development initiatives to enhance employee skills and promote career growth.
  • Collaborated with management to develop and implement HR policies and procedures.
  • Assisted in resolving employee grievances, applying knowledge of employment laws and company policies.
  • Conducted job analysis and evaluations, resulting in improved job descriptions and compensation structures.
  • Prepared and analyzed HR metrics and reports to identify trends and make data-driven decisions.

Branch Manager (Operations)

PFG Money
02.2012 - 06.2014
  • Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the growth of PFG Money specific branches.
  • Develop and implement sales and profitability plans that ensure the development and maintenance of account plans.
  • Ensure that the daily amounts are deposited to the accounts on a daily timely basis and ensure that all areas of work performance are properly staffed and directed.
  • Provide training, coaching, development and motivation to bring out the best in each distribution team member and orientate and evaluate all new employees.
  • Address customer and employee satisfaction issues promptly and work with the Credit Department in extending and enforcing credit policy.
  • Manage the branch honestly, follow high ethical standards, and comply with all government regulations.
  • Maintain and enforce personnel policy and select, promote and discharge employees within the branch in accordance with basic personnel policy.
  • Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.

Branch Teller

PFG Money
05.2010 - 01.2012
  • Open and close the branch and provide face to face transactions at the branch, by identifying the customers.
  • Manage the proper identification of the customer and report any suspicious transactions to provide a safe and effective banking service to customers.
  • Manage customers at the branch and their funds including any personal or business transactions and counting per counter policy.
  • Assist with phone management when required to provide information to customers and to handle support calls.
  • Supervise branch compliance, fill in receipts, store old receipts and oversee cash deposits – providing a VIP level of customer service at all times.
  • Perform account reconciliation and hand-over responsibilities along with currency management and audits according to most recent rates.
  • Achieve target set for all products: MoneyGram, Smart Credit, Currency Exchange and Home loan, car loan lead generation.

Administration Officer

PFG Money
10.2009 - 04.2010
  • Manage complex operational scenarios and develop continual improvement initiatives aligned with the team’s strategy and processes, in a dynamic and fast paced environment.
  • Perform compliance duties and transaction reporting to AUSTRAC under Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act).
  • Coordinate with Head office to get the correct and detailed IFTI-DRA data and conduct internal compliance auditing, Sales Matrix and progress Analysis.
  • Coordinate with the sales and marketing team and draft required documents for clients while arranging meetings and managing emails.

Administration Assistant

Superior Migration
11.2008 - 07.2009
  • Manage the reception area and respond to customer enquiries, perform general administration and data entry and respond to calls and emails.
  • Schedule appointments for clients, make copies of files and ensure the registration book with customer details is up to date.
  • Maintain an adequate inventory of office supplies, prepare and update the database, product reports and perform ad-hoc administration duties.

Education

Certification - MYOB

myob
01.2017

Diploma - Financial Planning

01.2013

MBA - Human Resource

01.2008

BBM -

01.2006

Skills

  • Initiative and leadership
  • Effective communication
  • Problem-solving strategies
  • Win-win negotiation
  • Team recruitment and training
  • Performance management
  • Strategic alignment
  • Trend assessment
  • Vision communication
  • Financial administration
  • Budget management
  • Audit compliance
  • Recruitment principles
  • Selection and training expertise
  • Employee relations
  • Organisational skills
  • Task prioritisation
  • Project proposal development
  • Performance outcome definition
  • Stakeholder communication
  • Feedback integration
  • Change implementation strategies
  • Business system enhancement

References

Strong references available on request.

Accomplishments

  • Rapidly progressed in HR career from HR Coordinator to HR People Partner by consistently delivering strategic value across a wide range of people initiatives.
  • Played a key role in the successful implementation of Workday and Kronos systems at Wallenius Wilhelmsen, ensuring a seamless transition of employee data and payroll operations.
  • Contributed to the successful design and rollout of an in-house ERP/HRIS system at PFG Money, significantly improving workflows across employee data management, onboarding, and payroll functions.
  • Partnered with business leaders across Oceania to drive workforce planning and talent strategies across multiple locations, resulting in strong retention outcomes through targeted engagement efforts.
  • Conducted comprehensive HR audits to identify compliance gaps and implemented updated policies and training programs that enhanced regulatory adherence and mitigated risk.
  • Spearheaded a range of employee engagement initiatives, leading to measurable improvements in staff satisfaction and a reduction in voluntary turnover.
  • Supported senior leadership during organizational restructures and change management efforts, ensuring minimal disruption and maintaining transparent, consistent communication across teams.

Timeline

People Partner – Corporate & Projects

Wallenius Wilhelmsen
11.2024 - Current

HR Business Partner

Wallenius Wilhelmsen
11.2019 - 10.2024

HR Coordinator

PFG Money
07.2014 - 10.2019

Branch Manager (Operations)

PFG Money
02.2012 - 06.2014

Branch Teller

PFG Money
05.2010 - 01.2012

Administration Officer

PFG Money
10.2009 - 04.2010

Administration Assistant

Superior Migration
11.2008 - 07.2009

Certification - MYOB

myob

Diploma - Financial Planning

MBA - Human Resource

BBM -

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Rashmy Thayyil