Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Rasika Baliga

Wollert,VIC

Summary

Seasoned Department Manager in Outdoor, Lawn, and Garden known for high productivity and efficiency in task completion. Skilled in merchandising, customer service excellence, and team leadership.

Passionate about developing high-performing teams and committed to fostering a positive workplace environment.

Excel in problem-solving and adaptability to ensure smooth department operations and customer satisfaction. Focused on driving sales through innovative strategies, and impeccable attention to detail.

Overview

13
13
years of professional experience

Work History

Department Manager, Outdoor, Lawn, and Garden

Bunnings Warehouse
Epping, VIC
03.2025 - Current
  • Lead and manage a team of 20 team members in the department, training and rostering to meet business needs.
  • Analyze weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Ensure safety compliance with daily safety conversations, monitoring team behavior, and identifying hazards in the workplace.
  • Organize coaching and supplier training for my team. Conduct regular performance reviews to monitor progress.
  • Plan merchandising, review sales data and procure stock to boost sales.
  • Review loss prevention best practices to reduce shrinkage.

Department Manager Building and Construction

Bunnings Warehouse
Epping, VIC
02.2024 - 03.2025
  • Manage a team of 30 team members in a high-sales, fast-paced, trade-oriented environment.
  • Promptly respond to and resolve customer complaints, especially relating to deliveries on-site for trade customers.
  • Lead a highly experienced team to cater to trade accounts, maintaining stock levels, and growing sales across categories such as power tools, outdoor timber, and building supplies.
  • Monitor daily safety compliance related to forklift operations in the drive-through and cut shop.
  • Roster to balance customer experience, and business budget expectations.
  • Implement best practices and loss prevention strategies to reduce shrinkage.

Future Leader

Bunnings Warehouse
Melton, VIC
02.2023 - 03.2024
  • One year training on the job and in classroom understanding business process and enhancing my leadership skills.
  • Developed and implemented strategies to improve team performance and productivity.
  • Assessed team performance against established goals and objectives.

Supervisor

Bunnings Warehouse
Thomastown, VIC
01.2020 - 01.2023
  • Lead the team to complete daily floor operations.
  • Stock merchandising and restocking shelves.
  • Coaching newly recruited team members in best practices, safety standards.
  • Ensure the best customer experience in-store and online.

Store Team Member

Bunnings Warehouse
Thomastown, VIC
10.2012 - 01.2019
  • Restocking shelves to be in stock.
  • Merchandising for add-on sales.
  • Maintaining clean and tidy aisles for ease of shopping.
  • Adhering to safety standards related to my role.

Education

Certificate 3 - Landscape Construction

Melbourne Polytechnic
Melbourne, VIC
04-2018

Master of Science - Biodiversity

University of Pune
India
05-2009

Skills

  • Team leadership
  • Budget management
  • Customer relationship management
  • Visual merchandising
  • Safety compliance
  • Loss prevention

Accomplishments

  • Received 7 recognition awards for providing best customer experience

Languages

English
Full Professional
Marathi
Native/ Bilingual
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

Department Manager, Outdoor, Lawn, and Garden

Bunnings Warehouse
03.2025 - Current

Department Manager Building and Construction

Bunnings Warehouse
02.2024 - 03.2025

Future Leader

Bunnings Warehouse
02.2023 - 03.2024

Supervisor

Bunnings Warehouse
01.2020 - 01.2023

Store Team Member

Bunnings Warehouse
10.2012 - 01.2019

Certificate 3 - Landscape Construction

Melbourne Polytechnic

Master of Science - Biodiversity

University of Pune

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Rasika Baliga