Rasika Weerasinghe
North Ryde
Summary
Dynamic and results-driven professional with extensive leadership experience in education, finance, and retail. Adept at managing diverse teams, implementing strategic initiatives, and driving operational excellence. Skilled in accounts management, credit control, administrative work, student admissions, enrollment, and stakeholder communication in education. Proficient in strategic planning, financial management, and customer relations in retail. Strong organizational, communication, leadership, and problem-solving skills with a commitment to delivering exceptional results and fostering collaborative environments.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Specialist
Ecolab Private Limited
08.2024 - Current
- Managed customer invoicing processes to ensure timely payments and maintain accurate records.
- Enhanced cash flow by ensuring timely payment application and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Collaborated with sales teams to streamline order processing and approving rush orders.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Processed Direct Debit and credit card payments every month.
- Handled customer new account creation by processing applications and conducting credit checks.
- Managed and responded to correspondence and inquiries from customers and vendors.
General Manager
Book Studio (Private) Limited
07.2017 - 03.2024
- Achieved company objectives, sales targets, and market strategies through effective strategic planning.
- Oversaw the budgeting, forecasting, and profitability actions for the company through financial management.
- Oversaw the operational functions such as staffing, inventory management, pricing, and maintaining service standards.
- Supervised the HR functions such as recruitment, training, and performance evaluations.
- Led the Marketing team in managing all marketing campaigns and promotions of the company.
- Handled all negotiations with vendors.
- Supervised the customer care team to ensure good customer relations and satisfaction is maintained at all times.
- Managed compliance and ensured that all legal and regulatory standards are adhered to by the company.
- Integrated technology and ERP systems to streamline operations and enhance efficiency.
- Identified and mitigated potential business risks.
- Conducted performance analysis for the company and prepared reports.
General Manager - Registrations & Admissions
Lyceum International Schools (Private) Limited
12.2017 - 03.2022
- Developed and executed registration and enrollment policies across all branches.
- Ensured consistency in admissions criteria and maintained accurate record-keeping.
- Established Standard Operating Procedures for all functions handled by the department and provided comprehensive training and support to branch registrars and their teams.
- Implemented a centralized student information system for a streamlined operations.
- Fostered communication and collaboration among branch registrars and managed data collection and reporting processes across the network.
- Maintained transparent and trustful communication with stakeholders and acted as the representative of the school network in external forums.
- Spearheaded initiatives aimed at enhancing efficiency and student services by conducting regular reviews of administrative processes to identify areas for improvement.
- Managed the annual budget for the central registrar's office.
- Oversaw procurement processes and ensured adherence to financial guidelines.
- Developed and implemented contingency plans to address any challenges related to student registration.
Registrar
Lyceum International School
08.2012 - 12.2017
- Managed the student admissions process of the school coordinating from initial inquiries to enrollment.
- Collaborated with the school's marketing team to set enrollment targets and strategies.
- Oversaw the creation, maintenance, and security of student records, ensuring compliance.
- Managed academic scheduling and finalized course offerings and timetables with department heads.
- Coordinated external examinations, ensuring academic integrity and overseeing certification processes.
- Developed and updated enrollment and admission policies to enhance administrative standards and regularly evaluated and improved registration and administrative processes.
- Acted as the primary contact for students, parents, academic staff, and external bodies.
- Prepared and disseminated school transcripts and important communications.
- Supported curriculum implementation of the school, and provided advice on various academic matters.
Education
Masters - Business Administration
Edinburgh Napier University
04.2019
Graduate Diploma - Business Management
Business Management School
12.2017
Skills
- Effective team leader
- Effective communicator
- Adaptable and Quick Learner
- Innovative problem solver
- Effective client engagement
- Financial management
- Detailed-Oriented Organiser
- Goal-oriented professional
LANGUAGES
English - Excellent
Sinhalese - Excellent
Timeline
Accounts Receivable Specialist
Ecolab Private Limited
08.2024 - Current
General Manager - Registrations & Admissions
Lyceum International Schools (Private) Limited
12.2017 - 03.2022
General Manager
Book Studio (Private) Limited
07.2017 - 03.2024
Registrar
Lyceum International School
08.2012 - 12.2017
Graduate Diploma - Business Management
Business Management School
Masters - Business Administration
Edinburgh Napier University
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