Raskim Poudel
1/97 Scoresby Road Bayswater ,VIC
Summary
Accomplished Cleaning Manager with a proven track record at Detail Capital Cleaning Services, adept in workload prioritization and staff scheduling. Leveraged expertise in waste management and chemical handling to enhance operational efficiency. Excelled in task delegation and developing strong customer relationships, driving significant improvements in service quality and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Forest Meat
06.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cleaning Manager
Detail Capital Cleaning Services
02.2024 - 06.2024
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Banker
Nabil Bank Limited
02.2017 - 12.2023
- Evaluated client financial positions and identified most appropriate banking products.
- Provided advice on different bank products and financial options.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent frauds.
- Generated reports and analysis of customer data to identify trends and potential business opportunities.
Education
Master Of Business Administration - Business
CG Institute Of Management
Kathmandu, Nepal03.2020
BBS - Business
Myanglung Campus
Kathmandu, Nepal07.2017
Intermediate - Business
Global College of Management
Kathmandu Nepal05.2014
Skills
- Task Delegation
- Machines Handling
- Chemical Handling
- Ordering cleaning supplies
- Department coordination
- Staff evaluations
- Task assignment
- Staff Scheduling
Certification
Full driving license
Languages
English Nepali Hindi
Full Professional
Timeline
Delivery Driver
Forest Meat
06.2024 - Current
Cleaning Manager
Detail Capital Cleaning Services
02.2024 - 06.2024
Banker
Nabil Bank Limited
02.2017 - 12.2023
Master Of Business Administration - Business
CG Institute Of Management
BBS - Business
Myanglung Campus
Intermediate - Business
Global College of Management
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