Rasmita Thapa
Club Burwood RSL
Westmead
1
Certification
4
years of professional experience
Offering excellent communication skills and passion for providing great customer service, eager to learn and develop in cafe setting. Brings ability to quickly grasp new concepts and deliver exceptional service in high-pressure environments. Ready to use and develop multitasking and teamwork skills for the benefits of your company.
Work History
Café server, bar and gaming
- Making coffee, sandwiches and other food items
- Making drinks in the bar
- Cashier at café and restaurant
- Taking orders and running food
Barista All Rounder
9 Months- Maintained cleanliness and organization of dining areas and service stations.
- Cleaning
- Engaged with customers to enhance their experience and address inquiries effectively.
- Adapted quickly to changing customer demands during peak hours, optimizing service flow.
- Prepared and served a variety of coffee and tea beverages to customer specifications.
- Operated espresso machines and grinders efficiently, optimizing beverage quality and consistency.
- Assisted customers with menu selections, providing knowledgeable recommendations for various products.
Food Runner
3 Months- Served coffee, drinks, and food to customers in a fast-paced environment
- Wiped down and sanitized tables to maintain cleanliness and hygiene
- Recorded customer orders accurately to ensure satisfaction
- Pleasantly interacted with customers during hectic periods to promote fun, positive a fun, positive environment..
Crew member
1 Year 1 Month- Outstanding contributor of the year 2022
- Taking and preparing orders at the front and drive thru.
- Making smoothies, frappé and other drinks.
- Stock up and clean the floor.
Cafe Barista
7 Months- Prepared high-quality beverages according to customer preferences and established recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Operated coffee brewing equipment and maintained inventory of supplies for efficient service.
- Collaborated with team members to enhance workflow and improve overall customer experience.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
Education
Bachelor of Nursing - Nursing
Bachelor - Information Technology
Diploma - Information Technology
Skills
Barista Training
Strong work ethic
Problem solving
Teamwork
Coffee brewing
Adaptability
Reliability and punctuality
Hardworking
Patience and empathy
Certification
- Certificate IV in ageing support
- Placement in Bayswater Gardens
- Assisting residence in personal care and support.
- Providing basic first aid and patient care under supervision.
- Engaged with residence to promote health and wellness.
Timeline
Cafe Barista
Franky and Co
01.2026 - 08.2026Read More
Barista All Rounder
Café Door
03.2025 - 12.2025Read More
Food Runner
The Emporium Bankstown
11.2024 - 02.2025Read More
Crew member
Macdonald Lakemba
07.2022 - 08.2023Read More
Café server, bar and gaming
Club Burwood RSL
CurrentRead More
Australian Catholic University
Bachelor of Nursing from Nursing
Read More
Wentworth Institute of Higher Education
Bachelor from Information Technology
Read More
King’s Own Institute
Diploma from Information Technology
Read More