Summary
Overview
Work History
Education
Skills
English, kurdish, farsi,turkish,azari
Languages
Timeline
Generic

Rasoul Mina

Kellyville,NSW

Summary

Proven team leader and efficient problem-solver, I excelled at Horizon Painting Ptyltd by delivering high-quality workmanship within tight deadlines, enhancing client satisfaction. Skilled in both hospitality service and POS system operation, I significantly improved sales and customer loyalty through exceptional service and staff training.

Overview

22
22
years of professional experience

Work History

Barista

Macchina Ptyltd
09.2020 - 05.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Chef

Cafe On Kingsgrove
02.2015 - 06.2020
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Monitored food production to verify quality and consistency.

Painter

Horizon Painting Ptyltd
03.2002 - 07.2014
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Increased client satisfaction by providing accurate color consultations and recommendations.

Education

Bachelof Or Engeering -

Sydney Univercity
Sydney, NSW
12.2021

Certificate 4 in Painting And Decorating - Painting And Decorating

Granville Tafe
Granville, NSW
08.2021

Associate of Science - Electrical Engineering

Mount Druitt Tafe
Mount Druitt, NSW
11.1998

Skills

Order Taking

Cash Register Operation

Espresso machine operation

Food Preparation

Excellent math skills

Fluent in English, kurdish,persian

Cooking

Smoothie making

Conversant in Azeri and turkish

Retail Management

Sandwich preparation

Customer Service

Time Management

Attention to Detail

Reliable and Dependable

Staff Training

Team Player

  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Hospitality and Professionalism
  • Available Weekends

English, kurdish, farsi,turkish,azari

I am fluent in these laungveges

Languages

English
Full Professional
Persian
Native or Bilingual
Turkish
Professional Working

Timeline

Barista

Macchina Ptyltd
09.2020 - 05.2024

Chef

Cafe On Kingsgrove
02.2015 - 06.2020

Painter

Horizon Painting Ptyltd
03.2002 - 07.2014

Bachelof Or Engeering -

Sydney Univercity

Certificate 4 in Painting And Decorating - Painting And Decorating

Granville Tafe

Associate of Science - Electrical Engineering

Mount Druitt Tafe

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Rasoul Mina