An ambitious professional with handy updated knowledge would like to pursue a career which is creative challenging, offers long term satisfaction, intellectual development and avenue for personal growth.
Overview
8
8
years of professional experience
Work History
Assistant Manager, Customer Service
Freedom Fuels
04.2022 - Current
Provided exceptional support to management, assisting in daily operations and decision-making processes.
Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
Created a positive work environment for staff members, promoting teamwork and employee morale.
Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
Maintained high-quality standards with regular employee training and performance evaluations.
Kept accurate records to document customer service actions and discussions.
Assistant Professor
Chandigarh Group of Colleges
01.2019 - 01.2022
Organizing seminars on recent topics in agriculture department
Organizing Industrial Visits for Agriculture Students
Organizing many cultural Activities
Conducting internal as well as external practical viva
Compiling Attendances, Results and Internal Assessment of the students
Also involved in different Inspections of the college
Assistant Professor
Continental Group of Institutes
01.2018 - 01.2019
Assistant Professor
Aryans Group of Colleges
01.2017 - 01.2018
Education
Advanced diploma - Telecommunication engineering
Sydney school of business and technology (ssbt)
Gold coast
06.2024
B.Ed. -
Punjabi University Patiala
Patiala
10.2020
M.Sc. - Botany, Crop genetics and Plant Breeding
Punjabi University Patiala
Patiala
01.2017
Graduation (B.Sc. Medical) -
Patel Memorial National College
Rajpura, Patiala
01.2015
Senior Secondary - Medical Stream
Govt. School
Banur
03.2012
Matriculation -
03.2010
Skills
MS Office Management
Internet Surfing
Operating System
Windows
Systematic and organized
Good Communication & Listening Skills
Good Presentation Skills
Optimistic
Flexible
Customer service expertise
Staff training and development
Time management
Cash handling
Adherence to high customer service standards
Accomplishments
Topper of M.Sc. 2nd (Crop Genetics) Specialization
2nd Position in Extempore
Roles And Responsibilities
Organizing seminars on recent topics in agriculture department
Organizing Industrial Visits for Agriculture Students
Organizing many cultural Activities
Conducting internal as well as external practical viva
Compiling Attendances, Results and Internal Assessment of the students