Versatile and reliable, with a strong background in customer service and adaptability. Excelled in team collaboration and efficient time coordination, significantly enhancing patient and customer experiences. Holds a first aid certification, underscoring a commitment to safety and responsibility.
Overview
10
10
years of professional experience
Work History
DENTAL ASSISTANT
BUPA DENTAL CORPORATION
Darwin, NT
01.2023 - Current
Assist in basic clinical chairside assisting as per the Dentist's instructions including usage of suction, passing instruments and materials, mixing techniques, assist in x-rays procedures and knowledge of instrumentation.
Attend and interact with patients in accordance to practice protocols including comforting them during the treatment.
Clean and prepare the treatment room, contaminated instruments and equipment in accordance to relevant infection control and practice protocols and procedures.
Complete and maintain the patient's chart accordingly.
Monitor and maintain an appropriate level of supplies in the treatment room, place order on supplies as required.
Book appointment for patients as requested.
FRONT END SERVICE TEAMMEMBER
WOOLWORTHS GATEWAY, DARWIN
DARWIN, Australia
09.2022 - Current
Passionate about building strong customer relationships
Problem-solving and communication
Customer service and responsible for addressing customer needs and ensuring they have a good experience
Cash handling
Filling the shelves and store tidy
Keeping the place clean and more presentable.
ATTENDANT
ESS COMPASS GROUP REMOTE HOSPITALITY SERVICES PTY
GROOTE EYLANDT, Australia
07.2019 - 08.2021
Replenish room supplies for bathroom and bedroom
Conducts carpet cleaning activities in all required areas
Enforcing a high standard of high and safety rules
Using the washing machine and dryer for linen
Using the dishwasher to wash crockery and cutlery
Keeping the storeroom organized and safe
Tidying up food and meals to high standard
Handing food for saved clients
Keeping the work surface, floors clean and sanitized
Collaborated with team members to improve overall service quality and guest experience.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
AIRPPRT RESERVATIONS OFFICER
HOLIDAYTOURS & TRAVEL( GSA ) LTD(Jetstar Airline)
BANGKOK, Thailand
05.2015 - 01.2019
Book tickets when customer Required and send all flight information document via email to customer
Call centre was provided all information as customer requested and needed.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Processed customer service orders promptly to increase customer satisfaction.
Education
Bachelor of Arts - Tourism
RAJAMANGALA UNIVERSITY OF TECHNOLOGY KRUNGTHEP
Thailand
05.2015
YEARS 12 -
KHONG PHAI WITTHAYA SCHOOL
THAILAND
01.2011
Some College (No Degree) - Certificate in Spokeing And Writing
STEPS EDUCATION&TRAINING
Casuarina,NT
Some College (No Degree) - Certificate III Dental Assisting
TAFE QUEENSLAND
Brisbane, QLD (online)
Skills
Customer service
Adaptability and flexibility
Responsibility
Collaboration skills
First aid certification
Effective Listening Skills
Effective Time Coordination
Reliability
References
References available upon request.
Timeline
DENTAL ASSISTANT
BUPA DENTAL CORPORATION
01.2023 - Current
FRONT END SERVICE TEAMMEMBER
WOOLWORTHS GATEWAY, DARWIN
09.2022 - Current
ATTENDANT
ESS COMPASS GROUP REMOTE HOSPITALITY SERVICES PTY
07.2019 - 08.2021
AIRPPRT RESERVATIONS OFFICER
HOLIDAYTOURS & TRAVEL( GSA ) LTD(Jetstar Airline)
05.2015 - 01.2019
Bachelor of Arts - Tourism
RAJAMANGALA UNIVERSITY OF TECHNOLOGY KRUNGTHEP
YEARS 12 -
KHONG PHAI WITTHAYA SCHOOL
Some College (No Degree) - Certificate in Spokeing And Writing
STEPS EDUCATION&TRAINING
Some College (No Degree) - Certificate III Dental Assisting
TAFE QUEENSLAND
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