Hi, I’m
Rasul Khan
Baulkham Hills,NSW
Summary
A detail-oriented KYC analyst executes Know Your Customer activities focusing on client onboarding and exceptions in line with regulatory standards and jurisdiction robust knowledge and understanding of regulations affecting KYC program. Interacts and works closely with business stakeholders at all levels of seniority.
Overview
8
years of professional experience
Work History
Rabobank Australia
Senior KYC Analyst
09.2017 - Current
Job overview
- Second In Charge of Rabobank's KYC client engagement team.
- Adjusted end-to-end KYC process needs to align with workforce capabilities.
- Advised Team Manager and QC Managers of thematic issues to incorporate best practices for future processes.
- Interpreted evidence from multiple tools and systems to determine legitimacy of customer behaviour.
- Researched and interpreted corporate documentation to determine business and ownership structure.
- Analysed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Offered internal support for audit, compliance and reporting activities.
- Responsible for Active Ops Reporting and Presentation for Team's Accountability for Deliverables.
- Stakeholder Management
- Worked with Customer service team to assist customers in providing KYC information.
- Complaints Handling per banking regulations and worked closely with higher-level risk and compliance teams to identify and remediate incidents.
Link Market Services
Inbound Call Center Representative
01.2016 - 06.2017
Job overview
- Answered phone with friendly greetings to create positive inbound calling experience for customers.
- Handled high volume of inbound calls (65 per shift) to inform callers about their shareholdings.
- Resolved complaints to satisfy customers and encourage future dealings.
Education
Western Sydney UniversitySydney, NSW
Bachelor of Business (Accounting) from Accounting And Finance
04.2009
Skills
- Active ops management
- Complaints Handling
- Verbal And Written Communication
- AML CTF Risk Assessments
- Financial Profiling
- Data Confidentiality
- Correspondence Writing
- Microsoft Excel
- Evidence Identification
- Software Proficiency
- MS Office
- Problem-Solving
- Analytical and Critical Thinking
RG146 - Financial Advice
I recently obtained RG146 facilitated by Rabobank. This allows me to provide neutral and non-binding Financial advice to some extent.
Timeline
Senior KYC Analyst
Rabobank Australia
09.2017 - Current
Inbound Call Center Representative
Link Market Services
01.2016 - 06.2017
Western Sydney University
Bachelor of Business (Accounting) from Accounting And Finance
Similar Profiles
CHRISTOPHER PRASHANTHCHRISTOPHER PRASHANTH
Analyst Transaction Monitoring at Rabobank Australia LtdAnalyst Transaction Monitoring at Rabobank Australia Ltd
Jackson HonrothJackson Honroth
Analyst, Wholesale Banking at RabobankAnalyst, Wholesale Banking at Rabobank
Aditya SinghAditya Singh
Head Global Network Management at RabobankHead Global Network Management at Rabobank