Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ratha Rukmani Radhakrishnan

Moss Vale

Summary

Dynamic professional with a strong background in customer service and healthcare, notably at Aravind Eye Hospital. Proven expertise in account management and complaint handling, enhancing patient satisfaction through personalized care. Skilled in documentation and maintaining high standards of service, ensuring efficient operations and positive customer experiences.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2026
2026
years of professional experience

Work History

Commis Chef

Robertson Public House
2024 - 06.2025
  • Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
  • Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Maintained well-organized mise en place to keep work consistent.

Customer Service Coordinator

Amutham Store
06.2019 - 05.2024
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.

Optometrist

Aravind Eye Hospital
06.2008 - 02.2012
  • Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
  • Improved patient satisfaction by providing thorough eye examinations and personalized care.
  • Conducted contact lens fittings for patients, helping them achieve optimal comfort and visual acuity while wearing corrective lenses.
  • Leveraged full field of optometric instruments and equipment to determine patient visual acuity, amplitude of accommodation and refractive state.

Education

No Degree - Library Science

MKU
India
05-2021

Associate of Science - Optometry

Aravind Eye Hospital
India
08-2008

Skills

  • Account management
  • Documentation skills
  • Complaint handling
  • Customer focus

Languages

English

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy creating and following travel blogs and vlogs
  • Adventure Travel

Timeline

Customer Service Coordinator

Amutham Store
06.2019 - 05.2024

Optometrist

Aravind Eye Hospital
06.2008 - 02.2012

Commis Chef

Robertson Public House
2024 - 06.2025

No Degree - Library Science

MKU

Associate of Science - Optometry

Aravind Eye Hospital
Ratha Rukmani Radhakrishnan