Ratish Nair
AVP Learning Automation
Sydney,NSW
Summary
MIT certified Digital Transformation executive with over 20 years’ experience in Software Strategy & Consulting, Software delivery, Product development and Digital Transformation. Proven track record in delivering large scale multi-million-dollar cloud applications using Agile methodologies.
Looking to join a organization in a senior technology position and work close to the leadership to drive revenue improve bottom line using state of the art software technology.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
AVP Learning Automation
ILearningEngines
Sydney, NSW
01.2021 - Current
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Developed and Deployed applications ranging from Artificial Intelligence, Workflow Automation, Ecommerce platforms, Procurement software, Customer Relationship Management software and Ticket Management Systems.
- Worked with customers ranging from verticals like Education, Retail, Healthcare, Insurance and Oil & Gas.
- Excellent communicator and effective liaison between business and technology.
- Growth mindset regarding technology and able to scale up to any software technology stack.
- Managed team of 50 software developers, 5 pre-sales engineers, overseeing hiring, training and professional growth of employees.
- Identified issues, analyzed information and provided solutions to problems.
- Guided testing process and validation for major software releases.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Aligned IT solutions and deliverables with company strategic vision.
- Groomed team talents through robust professional development program and training opportunities.
- Led agile teams to deliver products quickly and to respond to user requirements.
- Held cross-disciplinary brainstorming sessions with technical leads from Sales, Pre-Sales, Customer Support, Implementation and Testing.
- Investigated new and emerging software applications to select and implement administrative information systems.
AVP Learning Automation
ILearningEngines
Dubai, United Arab Emirates
06.2017 - 12.2020
- Worked with product development teams across Web development and Machine Learning to create delivery initiatives across various various customers.
- Deployed AI platforms for customers in Insurance, Third Party Administrators, Retail and Oil & Gas.
- Agile role flexibility and wore multiple hats including Pre-Sales, Implementation manager, product development and customer success manager.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Led projects and analyzed data to identify opportunities for improvement.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Director Software Engineering
Experion Technologies Middle East & Africa
Dubai, United Arab Emirates
06.2012 - 06.2018
- Delivered powerful digital transformation solutions to customers in the insurance, marine and healthcare domain.
- Architected digital platform for large Third-Party Administrator for data collection that was used by more than 1000 insurance brokers AND 15 insurance companies across Middle East – supporting more than a million transactions per month.
- Lead pre-sales operations including client presentations with detailed plan of implementation, delivery roadmap, implementation plan and ensured all stakeholders were communicated at all stages.
- Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
- Worked with C-Level executives, senior business leaders and IT teams to create business requirements & technical documents including workflow diagrams, system flows and project charter as per the digital transformation goal.
- Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects.
- Spearheaded project implementations including Artificial Intelligence, Enterprise Software development, Digitization, Workflow Automation and value-added business software implementation.
- Led a 25 strong software team – with mix of local and remote development resources.
- Provided regular feedback to both junior engineers and senior leadership on individual performance metrics and observations.
- Mentored junior software engineers, providing careful guidance of development strategies and education on innovative development techniques.
Chief Executive Officer
Nine One Software
Dubai, United Arab Emirates
06.2010 - 05.2012
- Startup organization with focus on strategic enterprise applications. Focused on web application development using Open Source and .NET technologies.
- Worked with customers to create business requirements document, flow diagrams and wireframe prototypes.
- Managed an outsourced team of 4 .NET and 4 PHP developers to deliver and deploy web applications.
- Managed expectations of business leaders and IT teams of customers and ensured project delivery was as per expectations.
- Developed digital engagement tools like games and animations for large UAE based bank.
Head – India Operations
Shipco Transport
Mumbai, India
03.2006 - 05.2010
- Involved in setting up the software delivery team – hired and trained a team of 30 developers with skill sets ranging from PHP, PERL and Oracle.
- Key responsibilities included Project Management, Software Architecture, Overseeing Support systems, Change Requests and team management.
- Worked on requirements gathering and acted as a business analyst.
- Presented periodic reports on all ongoing web and mobile projects at Shipco to the CIO and senior business teams.
- Participated in and oversaw the system design, development, test plan and release plans.
- Created a code review standard for PHP, PERL and Oracle.
- Conducted fortnightly code reviews with team leaders from each team to ensure correctness and ease of debugging.
- Worked with QA teams and business teams to create detailed test plans.
Software Developer
Business 1st
Lancaster, United Kingdom
03.2004 - 05.2006
- Developed enterprise business applications for customers of Business First in UK. Applications and services ranged from E-commerce applications, Search Engine Optimization, developing business analytics crawlers and reports.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Updated old code bases to modern development standards, improving functionality.
- Translated customer requirements into written use cases.
Education
No Degree - Digital Transformation
Massachusetts Institute of Technology
Sloan School Of ManagementMaster of Science - IT & Data Communications
Lancaster University
Lancaster, UK 05.2003 - 06.2004
Bachelor of Science - Computer Engineering
Mumbai University
Mumbai, India 04.1998 - 05.2002
Skills
Automation tools
Agile Software Development
Cloud-based software development
Software-as-a-Service Development
Technical Analysis
Technical architecture
Product development
Financial Management
Business planning
Negotiation
Project Management
Consulting
Revenue Generation
Problem-Solving
Self-Motivated
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
AVP Learning Automation
ILearningEngines
01.2021 - Current
AVP Learning Automation
ILearningEngines
06.2017 - 12.2020
Director Software Engineering
Experion Technologies Middle East & Africa
06.2012 - 06.2018
Chief Executive Officer
Nine One Software
06.2010 - 05.2012
Head – India Operations
Shipco Transport
03.2006 - 05.2010
Software Developer
Business 1st
03.2004 - 05.2006
Master of Science - IT & Data Communications
Lancaster University
05.2003 - 06.2004
Bachelor of Science - Computer Engineering
Mumbai University
04.1998 - 05.2002
No Degree - Digital Transformation
Massachusetts Institute of Technology