Diligent and reliable support worker with expertise in disability care, client assessment, and care planning. Committed to enhancing client well-being through effective crisis intervention, stakeholder engagement, and goal-setting strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Maple Community Services
01.2023 - Current
Assisted clients with daily activities while coordinating their goals and appointments for enhanced overall well-being.
Cared for clients with physical and mental disabilities, ensuring personalized support for diverse health diagnoses.
Supported individuals in aged care and youth environments, fostering a nurturing atmosphere that encouraged personal growth.
Disability Support Worker / Carer
Adaptive Choice
01.2023 - Current
Cared for clients with physical and mental disabilities, addressing diverse health needs.
Facilitated client access to community resources and assisted in daily routine management.
Supported clients in aged care and youth programs, promoting overall well-being.
Team Leader
Dynamic Support Services Ltd Pty
08.2021 - 07.2022
Led leadership functions in group home to improve team dynamics and service delivery.
Collaborated with external partners to develop cohesive client support strategies.
Coordinated communication between Dynamic SS participants and support staff to ensure seamless support services.
Therapeutic Disability Support Worker
Dynamic Support Services Ltd Pty
07.2020 - 08.2021
Facilitated support for clients with physical and mental health needs, promoting overall well-being.
Assisted clients in daily activities, appointments, and community access to foster independence.
Assisted clients with daily living activities and personal care needs.
Developed individualized support plans in collaboration with clients and families.
Coordinated transportation for clients to medical appointments and community events.
Education
Diploma of Community Services -
Christa College Pty Ltd
NSW
01-2022
Cert III in Individual Support - Disability
H&H Accredited Training
Granville
07-2021
Cert III in Telecommunication Technology - Information and Communication Technology
TAFE NSW
NSW
07-2020
Advance Diploma of Management -
TAFE / Western Sydney Institute
NSW
01-2016
Skills
Client assessment
Care planning
Crisis intervention
Case management
Therapeutic techniques
Community outreach
Stakeholder engagement
Goal setting
Report writing
Team coordination
Attention to detail
Time management
Multitasking
Organizational skills
Effective communication
Conflict resolution
Decision-making
Cultural competence
Teamwork
Certification
• Dementia Discovery, Dementia Training Australia, 30/05/21 • HLTAID011 Provide First Aid, Expires: 23/07/26 • HLTAID010 Provide Basic Emergency Life Support, Expires: 23/07/26 • HLTAID009 Provide CPR, Expires: 19/07/26 • Assist Clients with Medication, 12/02/23 • Epilepsy Essentials, 04/02/23
Accomplishments
• Certificate of Recognition, 3 yrs Anniversary, 02/12/25, Maple Community Services • Employee of the Month, 01/07/24, Maple Community Services • Dynamic Support Services COVID Worker Participant, 01/01/21 • Employee of the Month, 01/10/20, Dynamic Support Services
References
Samuela Rabuku, Program Coordinator Region 2, Dynamic Support Services Pty Ltd, 306 / 6 Parkview Drive, Sydney Olympic Park, NSW, 2127, programs.region2@dynamicssupportservices.com.au, 0413 734 205
Brandi Chaker, Service Manager, Maple Community Services Pty Ltd, Level 3, 85 Flushcombe Road, Blacktown, NSW, 2148, bianca@mapleservices.com.au, 0414 262 239
John Phiteng, Operation Manager, Adaptive Choice, john@adaptivechoice.com.au, 1300 992 683, L1, Unit 11, 13 Digitaria Drive, Gledswood Hills, NSW, 2557
Checks
WWCC Number: WWC2158753E, Expires: 10/02/31
Police Check Certificate, Released: 09/09/26
NDISWC Number: 41157322, Expires:18/02/31
Timeline
Support Worker
Maple Community Services
01.2023 - Current
Disability Support Worker / Carer
Adaptive Choice
01.2023 - Current
Team Leader
Dynamic Support Services Ltd Pty
08.2021 - 07.2022
Therapeutic Disability Support Worker
Dynamic Support Services Ltd Pty
07.2020 - 08.2021
Diploma of Community Services -
Christa College Pty Ltd
Cert III in Individual Support - Disability
H&H Accredited Training
Cert III in Telecommunication Technology - Information and Communication Technology