Ratu Karalo Dianirova Maluguvatu
Clayton,VIC
Summary
Dynamic professional with a friendly demeanor and a strong commitment to customer service at Tent9 Investments. Demonstrated teamwork and problem-solving skills in fast-paced environments, quickly adapting to challenges. Proven ability to collaborate effectively while maintaining a positive attitude, contributing to team success and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
Tent9 Investments
05.2021 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Completed weekly payroll for 12 employees.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
Delivery Assistant
Falo Tyres
04.2023 - 05.2023
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Supported warehouse operations by assisting with inventory management when necessary.
- Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
- Conducted regular vehicle inspections, identifying maintenance needs proactively to reduce downtime due to mechanical issues.
- Increased on-time delivery rates through effective communication with dispatchers and drivers regarding route changes or traffic conditions.
- Handled cash transactions accurately, balancing accounts at the end of each shift.
- Operated light trucks to deliver loads as far as 9 miles from home location.
Education
High School Diploma -
Westall Secondary College
Clayton South, VIC11-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Fiji
Native or Bilingual
Interests
- Sports - i love rugby and have played at competition level in my high school back home
- I love socialising and taking part in cultural exchanges or performances
- I enjoy spending time with people of all walks of life, particularly the elderlies
- I love gardening
- i enjoy working alongside my mom and siblings
- i love family activities
Extracurricular activities
Sports, Church Youth, volunteer work
Timeline
Delivery Assistant
Falo Tyres
04.2023 - 05.2023
Operations Supervisor
Tent9 Investments
05.2021 - 02.2025
High School Diploma -
Westall Secondary College
Similar Profiles
Luke MarkoeLuke Markoe
Financial Analyst Intern at Pine Valley Investments, LLC. Pine Valley InvestmentsFinancial Analyst Intern at Pine Valley Investments, LLC. Pine Valley Investments
JONORA SEARLESJONORA SEARLES
Healthcare Land Developer at JES Investments LLC / MDE Investments LLCHealthcare Land Developer at JES Investments LLC / MDE Investments LLC
Mitchell Peltier, CFP®Mitchell Peltier, CFP®
Senior Associate Consultant at Franklin Templeton Investments/ Putnam InvestmentsSenior Associate Consultant at Franklin Templeton Investments/ Putnam Investments