RAUA LAIBI

• Provide a genuine customer service
• Experienced selling Allure Australian South Sea Pearls
• Custom made jewellery
• Jewellery Professional
• Diamond Engagement ring specialist
• Handling all watch repairs and jewellery repair
• Working with Wax models and CAD designs
• Working in team and providing new ideas to improve customer service
• Managing end of day
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Knowledge about all watch brands and certified by Breitling, Tag Heuer and Rado watch
• Certified Captain in Breitling watches
• Certificate of achievement specialist in Tissot watches for 2018,2019.2020 and 2021
• Specialist award for 2020 in Rado watches
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

• Over 10 years of experience helping
• Clients fiend their perfect home by carefully researching market trends, property
• Values and neighborhoods
• Experience:
• Prospecting leads
• Appraisal
• Conduct open houses to help market for sale properties
• Develop positive and trusting relationships with customers by addressing individual needs
• Negotiate final prices

Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.

Designing custom made engagement rings

• Self-motivated, with strong sense of personal responsibility.
• Managed time efficiently in order to complete all tasks within deadlines.
• Managed over 50 customers calls per day.

• Answering customer inquiries
• Typing correspondence, mail distribution, filing % record keeping
• Handling cash, cards, cheque and banking
• Data entry
• Handling keys
• Resolve any problem with tenancy
• Construction

• Customer service front office duties
• Banking dealing with cash, cards and cheques
• Faxing, photocopying, typing and filling documents

• Customer service
• Translate from English to Arabic
• Banking
• Counting money

• Provide exceptional customer service, addressing all client questions and requirements
• Resolve any arising customer complaints and issues effectively and diplomatically
• Process cash transactions accurately and efficiently, ensuring correct amounts
• Organize stock and ordering, maintaining necessary inventory and purchases
• Perform basic jeweler repairs and design according to current business needs
• Maintain the web shop, updating information and processing online orders
• Pricing and entering all stock on the inventory database.

• Managed the scheduling of client appointments according to needs and availability
• Performed phone reception, answering calls and providing information knowledgeably
• Provided assistance to doctor with minor procedures and prepared patient medications
• Handled payment and billing requirements, and related documentation
• Responded to emergencies, assisting patients in immediate distress according to policies
• Carried out general word processing and other office organization duties.