Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Raul Chauhan

Warrawee,NSW

Summary

Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.

Overview

10
10
years of professional experience

Work History

Undergraduate Engineer

CPB Contractors
Rozelle, NSW
06.2022 - Current
  • Studied manufacturing processes to improve overall knowledge.
  • Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management.
  • Prepared standard reports and documentation to communicate results to senior management.
  • Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
  • Collaborated with senior engineers on projects and offered insight.
  • Evaluated quality control processes and made recommendations for improvements in quality control.
  • Participated in site visits, helping to survey ongoing and planned installations and retrofits.
  • Analyzed and planned workflow, equipment placement and space requirements to improve manufacturing efficiency.
  • Assisted with coordination of new equipment installation and implementation.
  • Used AutoCad drafting software to create electrical schematic and panel layouts.
  • Shadowed designers and engineers to learn ways to implement methodologies.
  • Read and interpreted electrical schematics, parts lists and mechanical drawings.

Customer Service Representative

Harris Farm Markets
St Ives, NSW
09.2016 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.

Customer Service Representative

Officeworks
North Ryde, NSW
01.2017 - 08.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Bachelor of Engineering (Honours) - Civil Engineering

University of New South Wales
Kensington, NSW
12.2023

Skills

  • Materials Take-Offs
  • Process Management
  • Technical Drawings
  • Manufacturing Processes
  • Willingness to Learn
  • Microsoft Office
  • Administrative Support
  • Engineering Documentation
  • Creative Thinking
  • Quality Assurance
  • Following Directions
  • Blueprint Interpretation
  • Team Meetings
  • CAD Drawings
  • Data Integrity
  • Effective Multitasking
  • AutoDesk AutoCAD
  • Cost Analysis

Accomplishments

  • Achieved AHEGS Accreditation through effectively mentoring first year students with CEVSOC.
  • Collaborated with a variety of Industrial Representatives in conjuction with CEVSOC to receive AHEGS Accreditation.
  • Obtainment of White Card for Construction Work NSW

Timeline

Undergraduate Engineer

CPB Contractors
06.2022 - Current

Customer Service Representative

Officeworks
01.2017 - 08.2020

Customer Service Representative

Harris Farm Markets
09.2016 - Current

Bachelor of Engineering (Honours) - Civil Engineering

University of New South Wales

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Raul Chauhan