Raunak Arora
Brisbane,QLD
Summary
A post graduate in Master of Accounting and Financial Management, currently pursuing CPA. An efficient, focused and result-driven with innovative thinking who thrives in competitive and fast-paced environments, with a solid understanding of facets such as financial markets, business and personnel management.
Overview
7
7
years of professional experience
Work History
Sales Executive
Mercedes Benz Dealership
Hobart, TAS
09.2021 - 10.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Assistant Financial Accountant
Mercedes Benz Financial Services
Melbourne, VIC
09.2019 - 08.2021
- Analyzing and preparing annual budgets to contain costs, minimize losses and assure compliance with internal controls
- Compiling budget figures by reviewing past budgets, evaluating estimated income and assessing expenses
- Mitigating impacts on financial accounting and business operations by working proactively to identify and resolve strategic concerns
- Contributing to financial and operational risk reduction by evaluating effectiveness of controls and subsystems
- Leading daily general ledger entries, using double-entry accounting method and check backs
Customer Service Representative
Mercedes-Benz Financial Services
Melbourne, VIC
09.2018 - 09.2019
- Delivering a world - class customer experience creating a 'wow' factor across every interaction and at the same time ensuring agreed service levels are met
- Responding to and satisfying all customer needs, following the company values of passion, respect, integrity, discipline, and excellence
- Looking after administrative and data entry functions
- Achieving finance and insurance targets by maximizing excellence in customer service
Specialist
Apple Inc
Melbourne, VIC
08.2017 - 07.2018
- I helped creating the energy and excitement around Apple products by demonstrating extensive knowledge of the products and services offered by Apple to provide consumer with complete solution, which boosts overall store customer experience
- Transforming Apple Store visitors into loyal customers
- Facilitating workshops for product functionalities and training new users
- Delivering exceptional customer service while maintaining high degree of professionalism
Team Leader
Coles
Melbourne, VIC
04.2016 - 05.2018
- Worked with the local community, combined my passion and retail leadership experience whilst progressing my career. I also took pride in contributing to providing a store, which was encouraging, warm and welcoming for our team, customers, and community members
- Key Responsibilities- Leading, coaching and developing the Night fill team. Recognized, rewarded and celebrated successes. Inspired customers through presentation, merchandising and stock management.Being bold and acted with pace while ensuring quality of service and product. Always looked to simplify process to meet audit and compliance standards. Cared passionately about providing a safe environment for our team and customers
Education
Chartered Professional Accountant - Accounting And Business Management
CPA Australia
MelbourneMaster of Accounting And Finance - Accounting And Financial Management
La Trobe University
Melbourne06.2018
BBA - Business Administration And Management
Christ University
Bangalore, India04.2015
Skills
- Renewal Opportunities
- Executive Management Support
- Business Development and Planning
- Budgeting
- Financial management
- Sales
- ERP software
- Analytical reasoning
- Customer service
- Time management
Timeline
Sales Executive
Mercedes Benz Dealership
09.2021 - 10.2022
Assistant Financial Accountant
Mercedes Benz Financial Services
09.2019 - 08.2021
Customer Service Representative
Mercedes-Benz Financial Services
09.2018 - 09.2019
Specialist
Apple Inc
08.2017 - 07.2018
Team Leader
Coles
04.2016 - 05.2018
Chartered Professional Accountant - Accounting And Business Management
CPA Australia
Master of Accounting And Finance - Accounting And Financial Management
La Trobe University
BBA - Business Administration And Management
Christ University