Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAUNAK SHRESTHA

Hurstville,NSW

Summary

I have gloat superb open aptitudes close by capability in deals and promoting. Show uncommon client care and powerful relationship building expertise and empowers group joint effort to accomplish incredible degrees of consumer loyalty. Client engaged and experienced in retail, with the demonstrated capacity to pursue and reliably surpass targets. Focused on the conveyance of high help norms, with solid client care abilities and the genius to convey reliable outcomes. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Duty Manager

Woolworths metro
10.2019 - Current
  • Demonstrate strong leadership and organizational skills as a duty manager at a busy retail store
  • Deal with the mark downs, expiry, damaged goods in the store
  • Managed the night operations, including inventory management, customer service, and staff scheduling
  • Ensuring smooth and efficient store operations by resolving customer complaints and addressing any operational issues
  • Train and supervise team members, providing guidance and support to foster a positive work environment
  • Developed effective communication skills through interaction with customers, staff, and senior management.

Customer Service and Back house leader

TK Max
08.2022 - 12.2022
  • Managed inventory operations and ensured accurate stock levels in a fast- paced retail environment
  • Receiving the delivery and organising the products for the team member to run it through the shop
  • Communicating with the store manager to run the back house of the store smoothly and efficiently
  • Train and supervise team members, providing guidance and support to maintain a high standard of productivity
  • Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with product selection.

Warehouse Team Leader and Customer Service

Baby Village
02.2021 - 10.2022

• Managing the daily operations in a warehouse setting, including receiving, organizing, and distributing inventory.

• Utilizing inventory management system to track stock levels and ensure accurate records.

• Packing orders and layby orders and sending out orders.

• Upheld with introductions and offered recommendations to

improve the estimation of products.

• Provide hierarchy heads up when the stocks are running low.

• Handle invoice and scanning barcodes for correct items. • Portray use and capacity of product to customers.

Education

Bachelor of Information Technology -

Kings Own’s Institute
2022

Skills

  • Strong verbal and written communication skills to
  • Effectively convey ideas and interact with customers and team members
  • Collaborative and cooperative attitude, adept at working together with colleagues to achieve shared goals
  • Innovative and resourceful approach to problem-solving bringing fresh ideas to improve processes and customer experiences
  • Meticulous and thorough in tasks, ensuring accuracy and precision in all aspects of work
  • Proactive and self-motivated, always ready to take a lead and contribute to the success of projects and initiatives

Languages

English
Full Professional
Nepali
Native or Bilingual

Timeline

Customer Service and Back house leader

TK Max
08.2022 - 12.2022

Warehouse Team Leader and Customer Service

Baby Village
02.2021 - 10.2022

Duty Manager

Woolworths metro
10.2019 - Current

Bachelor of Information Technology -

Kings Own’s Institute
RAUNAK SHRESTHA