Summary
Overview
Work History
Education
Skills
Projects
Key Analytical Skills
References
Timeline
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Venkata Sai Praneeth Saripaka

Box Hill,VIC

Summary

A qualified Information Technology professional with a passion for computer programming, web development, technical support, software testing, and customer service. Dedicated to driving innovation with the ability to follow industry and technological trends and facilitating early adoption of innovations. Currently looking for a suitable position with opportunities to utilize and grow the technical abilities. Developed the ability to learn new technologies quickly and solve technical problems efficiently through projects

Overview

9
9
years of professional experience

Work History

Application Support Consultant

Revelation Software Concepts
Forest Hill, VIC
04.2022 - Current
  • Provided technical support, consultancy, and solutions to the worldwide SAP client base of Rev-Trac using Jira Service Management and Salesforce
  • Learned and worked with SAP internal systems and Rev-Trac applications also maintained internal SAP systems for efficient development, testing, and demonstration environments
  • Collaborated with developers, analysts, and project managers to expedite incident resolutions
  • Worked closely with the software development team to diagnose and solve software issues and collaborated on stages of the software development lifecycle from requirement gathering to production releases.
  • Involved in all testing procedures and performed testing, diagnosing, and debugging using qTest on the use cases, and scenarios, followed standards and guidelines provided by the development team to ensure the application worked according to the specifications
  • Provided updated patches for operating systems and system configuration to improve efficiency by 100%
  • Worked with the software development team on reported errors and bugs on newly released software and assisted in the deployment of release fixes
  • Interacted with clients to resolve issues and answer software-related questions
  • Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions
  • Documented technical workflows and knowledge in the RSC wiki for the education of newly hired employees.
  • Regular reporting of activities and time logging

Software Development Intern

The Investment Engine Pty Ltd
Hawthorn, VIC
01.2019 - 10.2019
  • Performed functional, non-functional, regression and performance tests for updated systems.
  • Conducted full life-cycle software development in multiple software environments.
  • Documented technical specifications and project testing methods for future reference and other assignments.
  • Collaborated with agile development team to test, develop and maintain web and desktop-based software applications.
  • Instrumented and modified unit and integration tests to improve software quality and reliability.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Collaborated with other developers to identify and alleviate number of bugs and errors in software.
  • Partnered with company mentor to learn best practices in software design.
  • Attended development team trainings, daily meetings and huddles.

Software Developer

Anvipro IT Solutions Pty Ltd
Hyderabad, Telangana
03.2015 - 04.2016
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Introduced agile methodologies and development best practices to division to enhance product development.
  • Led version control efforts for organization, employing GitHub and other public and open source repositories.
  • Coded websites using HTML, CSS, JavaScript and jQuery languages.

Education

Professional Year -

Performance Education
Melbourne, VIC
10.2019

Master of Information Technology - Software Development

Deakin University
Burwood, VIC
06.2018

Bachelor of Technology - Computer Science And Engineering

Jawaharlal Nehru Technological University
Hyderabad
06.2015

Skills

  • Rev-Trac SAP Change Management Tool
  • Front-End Programming: HTML5, CSS3
  • Javascript Libraries and Frameworks
  • JIRA Service Management
  • JIRA Work Management
  • qTest Manager (Tricentis)
  • WebHooks
  • Systems Integration
  • ServiceNow
  • API design knowledge
  • Software Development Life Cycle (SDLC)
  • Configuration and Troubleshooting
  • User Training and Support
  • Operating System: Windows XP/7/81/10, MacOS
  • Microsoft Office (Word, PowerPoint, Excel), MS Project

Projects

The Investment Engine Pty Ltd Mar 2019 - Oct 2019

Melbourne, Australia

  • Topic: Medipulse Healthcare Cloud Based Software
  • Objective: To develop a next generation web application for a health care service on a Saas platform utilising cutting edge technologies such as HTML5, CSS3, ASP.Net Core and JavaScript frameworks like Angular 6/ReactJ.
  • Tools: HTML5, CSS3, ASP.Net, C#.Net, JavaScript frameworks
  • Project Deliverables: It is based on two deliverables: Deployment of public services in cloud and Migrating public services to the cloud.
  • Responsibilities: This cloud-based healthcare system which is a SaaS platform benefits for delivering healthcare services information with high usability, high clinical values and low costs.
  • Scope of Project: Order entry system, Patient info management, Account management, Appointment and admissions scheduling.
  • Outcome: A web application based on Saas platform has been implemented and designed. EHR integration has been implemented which allows staff to manage share and access patient's health information and also allowing to exchange data from EHR. This also imports logs into records automatically after visits.


Deakin University Feb 2018 – May 2018

Melbourne, Australia

  • Topic: Real Estate System – “Smart Villa”
  • Objective: To develop a working website for real estate system
  • Tools: WordPress, HTML5, CSS, PHP
  • Responsibilities: Researched and analysed the existing system and designed an improved system using online tools
  • Outcome: Successfully developed a website using HTML5 and CSS for real estate system to sell, buy and rent properties online.


Hitech College of Engineering Feb 2015 – May 2015

Hyderabad, India

  • Topic: Criminal Investigation Management System
  • Objective: To develop a motion detecting software that monitors homes, offices or any premise.
  • Tools: ASP.Net (using C#), HTML, JavaScript
  • Responsibilities: Researched and analysed the existing system to find limitations and developed an improved software
  • Outcome: Successfully developed software which records action triggered by motion or noise and activities can be monitored by the camera from anywhere with an Internet connection.

Key Analytical Skills

  • Written and verbal communication skills – Involved in weekly group activities, including meetings and tasks in a university project
  • Customer service experience – Strong interpersonal and customer service experience, including the ability to solve the problem at work
  • Work ethic and technical competency – Always follow work ethics and be on time at work. Ability to learn and adopt new skills along the way

References

Referees Available on Request

Timeline

Application Support Consultant

Revelation Software Concepts
04.2022 - Current

Software Development Intern

The Investment Engine Pty Ltd
01.2019 - 10.2019

Software Developer

Anvipro IT Solutions Pty Ltd
03.2015 - 04.2016

Professional Year -

Performance Education

Master of Information Technology - Software Development

Deakin University

Bachelor of Technology - Computer Science And Engineering

Jawaharlal Nehru Technological University
Venkata Sai Praneeth Saripaka